Digital Content Coordinator

General Description

The Digital Content Coordinator manages the County’s digital content for website, social media platforms and any other applicable digital platforms. Creates, coordinates, and manages digital content to establish and implement a consistent brand identity.

The primary schedule for this full-time position is Monday through Friday, 8:00 AM to 5:00 PM although, will be required to flex time due to events.

Essential Functions

• Manages and creates content for social media channels
• Creates social media graphics, flyers, and reels
• Takes photos at County meetings and events to post on social media
• Works across platforms including but not limited to Facebook, Instagram, YouTube, Nextdoor, and LinkedIn
• Interacts with social media users, representing Citrus County in a helpful, professional manner
• Monitors channels, implementing social media management tools and analytics to promote best practices
• Trains other staff members on social media best practices for engagement and accessibility
• Improves County visual identity and branding
• Develops design templates for business cards, presentations, stationary, flyers, reports, and more
• Assists in developing county brand guidelines
• Implements greater consistency across marketing assets
• Helps brainstorm ideas for campaigns, branding, videos, and graphics
• Serves as webmaster for Citrus County’s main website
• Works with County departments to update content for user-friendliness and compliance with accessibility standards (WCAG/ADA)
• Collaborates with external vendor partner(s) to ensure the main website works optimally
• Utilizes analytics to recommend changes that improve user experience, search results, copy, and accessibility
• Delivers and helps develop training on website CMS use and web writing best practices
• Assists with document remediation using Commonlook PDF
• Drives and/or operates a county vehicle or equipment and must obey all safety policies, and roadway rules and laws
• Performs other duties as required
  

Minimum Requirements

Education, Training, and Experience

• High School diploma or equivalent GED.
• Bachelor’s degree in marketing, communications, public relations, business, or a related field OR
• Four (4) years experience in digital communications, marketing, public information, or a related field OR
• A comparable amount of education, training, and experience.
  
  

Skills And Abilities

• Knowledge and skill in the application of social media platforms, particularly in using social media as a communication platform.
• Working knowledge of website content management, analytics, and best practices and standards.
• Strong writing abilities (experience writing for social media and websites preferred)
• Experience in graphic design (Canva and Adobe Illustrator preferred).
• Ability to adapt quickly to new technologies and changing priorities.
• Knowledge of or interest in AV technology.
• Ability to travel locally, as needed.
• Ability to effectively communicate (verbally and in writing) in a clear, confident manner using proper grammar.
• Ability to effectively prioritize and complete assigned responsibilities in a timely manner.
• Excellent customer service skills, communication skills and strong attention to detail required.
• Ability to analyze and solve problems independently.
• Must have strong organizational skills to plan, prioritize, multi-task and independently execute projects/tasks within specific deadlines while maintaining flexibility.
• Requires ability to maintain courteous and effective relations with County staff, elected officials, community interest groups and the public.
• Ability to work after normal business hours (may include nights and/or weekends).
• Must have strong working knowledge of computers and be proficient in the use of Microsoft Office Suite of Products (i.e., Outlook, Word, Excel, etc.).
  
  

Certificates and Licenses

• Valid Florida Driver License or must obtain within 30 days of establishing residency in Florida.
• Must have or be able to obtain within 90 days certification in FEMA National Incident Management System (NIMS) courses:
• IS-100.c: Introduction to the Incident Command System (ICS); and
• IS-700.b: An Introduction to the National Incident Management System
  

Physical Requirements/Work Environment

• Requires sitting most of the day.
• The job involves frequent lifting and carrying up to 10 pounds, and occasionally up to 20 pounds.
• The job requires frequent balancing.
• The job requires the completion of tasks that involve typing, operating foot controls/levers, driving automotive equipment, and occasional simple grasping.
• The job requires normal visual acuity and field of vision, depth perception and color vision, hearing, and speaking.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  
  

Emergency Response/Recovery Activities

• All employees will be required to work before, during, or after an emergency. During an emergency, employees may temporarily be assigned to work and perform duties outside the normal scope of their position, location, and work schedule to fit the needs of the County and its citizens. Emergency response duties may also include driving and/or operating a county vehicle or equipment and employees must obey all safety policies, and roadway rules and laws.
  
  

Supplemental Information

Please visit the Benefits tab of this posting for benefits information and a link to the Employee Benefits Highlights booklet.

Applications will be carefully reviewed to assess qualifications. Selected applicants will be interviewed to determine who will be hired for the job. The kind and length of related work experience, training and education shown on the application will be an important consideration in the screening process. Relevant experience that is not gained through work experience should be explained in the additional information section of the application.

Must successfully pass a criminal background check, physical examination, and drug screen. Drug screens will be in accordance with the Drug Free Workplace Act and/or the Omnibus Transportation Employee Testing Act of 1991.

Citrus County, Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

Citrus County, Florida Board of County Commissioners (BOCC), is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including gender identity, sexual orientation, and pregnancy), national origin, age (40 or older), marital status, citizenship, physical or mental disability, genetic information, veteran status, or any other protected trait.

Applicants requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the Citrus County, Florida Board of County Commissioners in advance to allow sufficient time to provide an accommodation.

Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for vacancies and are encouraged to apply. Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214) along with any other documentation as required by Rule 55A-7, Florida Administrative Code.

Pursuant to Chapter 119, Florida Statutes or the “Public Records Law,” applications, resumes and personnel records are subject to public inspections. Details regarding the “Public Records Law”/ “The Sunshine Law” / Florida Statutes and the statutory exemptions are available on websites such as the Florida Office of the Attorney General, Florida Senate and Florida Legislature. Additionally, Citrus County Board of County Commissioners Public Information section is located on our website.

The Citrus County Board of County Commissioners provides a comprehensive benefits package.

Medical Insurance - (Carrier: Florida Blue): Employee Premium is $50.00 monthly. Dependent coverage is available with bi-weekly premiums (please review detailed premiums using the link below).

• Wellness Incentive: New Hires will have the option of submitting to a nicotine test during the pre-employment physical. Those that are nicotine free will receive a $50 wellness incentive monthly applied towards their health premium costs. New hires that are not nicotine free are eligible to receive the wellness incentive once a tobacco cessation course has been completed and the Employee Health & Wellness Center is provided with a copy of their completion certificate.
  
  

Employee Health & Wellness Center: Employee Premium is $0.00 when covered under Medical Insurance. Dependent coverage is $0.00 when covered under Medical Insurance.

Dental Insurance: Employee Premium is $0.00. Dependent coverage is available with bi-weekly premiums (please review detailed premiums using the link below).

Vision Insurance: Employee and Dependent coverage is available with low monthly premiums.

Florida Retirement System: Employee contributes 3% of gross salary per pay-period. Option to choose from Pension Plan or Investment Plan. Detailed employer contributions can be found in the link below. Visit myFRS.com for more details.

Other Benefits

• Basic Term Life and AD&D Insurance $20,000
• Voluntary Life Insurance
• Dependent Life Insurance
• Long Term Disability Insurance
• Health and Dependent Care FSA
• Employee Assistance Program
• Life Assistance Program
• ComPsych Programs
• Voluntary AFLAC Supplemental Insurance
• Deferred Compensation
• Paid Holidays - no waiting period
• Vacation Leave - accrues each pay period
• Sick Leave - accrues each pay period
  
  

Please note that the benefits may not apply to all constitutional offices; please refer to policies for specific information. The County's Personnel Policies, applicable Union Contracts and/or Certificate of Coverage provides detailed descriptions of all available employee benefit programs and stipulations.

For a more detailed overview of our benefit package, click here.

01

Please read the minimum requirements for the position. Assumptions may not be made. Please ensure your applications shows your qualifications such as relevant education, experience, abilities, and certifications. Please choose the most appropriate answer below.

• Yes, I have included relevant education, experience, abilities, and certifications.
• No, I do not have relevant education, experience, abilities, and certifications.
  
  

02

Please upload to your application a portfolio of recent work reflecting skills in writing, design, and/or social media work. Please note, if this is not included, your application will not be considered. If you are not able to upload your portfolio to this application, please email it to hr@citrusbocc.com

• I have uploaded to my application a portfolio of recent work reflecting skills in writing, design, and/or social media work.
• I choose not to upload a portfolio of recent work reflecting skills in writing, design, and/or social media work and I understand my application will not be considered.
  
  

03

Please check EACH of the 4 BOXES BELOW to confirm YOUR APPLICATION is ACCURATE AND COMPLETE. Please note: Applications with incomplete Education and/or Work History sections will not be considered. Submitting a resume without completing these sections on the application form will result in disqualification.

• Education Section
• Work History Section
• 3 Professional References
• Skills, Certifications, Additional Information Sections (Optional - but highly recommend completing)
• Required Question