What are the responsibilities and job description for the Senior Robotic Process Automation Architect - RPA position at Citizens?
Description
4 Days Hybrid from any of our locations in Johnston RI, Iselin NJ, Westwood or Medford MA, Pittsburgh PA, or Phoenix AZ
Senior Automation Architect – UiPath, Blue Prism, Power Automate
At Citizens, we’re more than a bank! Here, you’ll experience new things, create new opportunities, think beyond your role, and make an impact. By leveraging your technical skills and thirst for innovation, you will help deliver automation technologies that ensure Citizens’ market leadership.
Role Overview
We are seeking a Senior Automation Architect who combines deep technical expertise with strategic thinking to design, implement, and support scalable, secure, and high-performing automation solutions using UiPath, Blue Prism, and potentially Power Automate. This is a hands-on role responsible for system setup, configuration, and ongoing support, working closely with developers to troubleshoot automation issues and optimize performance.
You will collaborate with corporate security, network, cloud teams, the Architectural Review Board, and the GenAI Council to ensure solutions meet enterprise standards and compliance requirements.
Key Responsibilities
The salary range for this position is $ 111,803 - $ 167,704 per year plus an opportunity to earn an annual discretionary bonus. Actual pay is based on various factors including but not limited to the work location, and relevant skills and experience.
We offer competitive pay, comprehensive medical, dental and vision coverage, retirement benefits, maternity/paternity leave, flexible work arrangements, education reimbursement, wellness programs and more. Note, Citizens’ paid time off policy exceeds the mandatory, paid sick or paid time-away policy of very local and state jurisdiction in the United States. For an overview of our benefits, visit https://jobs.citizensbank.com/benefits.
Some job boards have started using jobseeker-reported data to estimate salary ranges for roles. If you apply and qualify for this role, a recruiter will discuss accurate pay guidance.
Equal Employment Opportunity
Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression, genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague’s or a dependent’s reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws. At Citizens, we are committed to fostering an inclusive culture that enables all colleagues to bring their best selves to work every day and everyone is expected to be treated with respect and professionalism. Employment decisions are based solely on merit, qualifications, performance and capability.
Why Work for Us
At Citizens, you'll find a customer-centric culture built around helping our customers and giving back to our local communities. When you join our team, you are part of a supportive and collaborative workforce, with access to training and tools to accelerate your potential and maximize your career growth
Posting End Date: 01/23/2026
4 Days Hybrid from any of our locations in Johnston RI, Iselin NJ, Westwood or Medford MA, Pittsburgh PA, or Phoenix AZ
Senior Automation Architect – UiPath, Blue Prism, Power Automate
At Citizens, we’re more than a bank! Here, you’ll experience new things, create new opportunities, think beyond your role, and make an impact. By leveraging your technical skills and thirst for innovation, you will help deliver automation technologies that ensure Citizens’ market leadership.
Role Overview
We are seeking a Senior Automation Architect who combines deep technical expertise with strategic thinking to design, implement, and support scalable, secure, and high-performing automation solutions using UiPath, Blue Prism, and potentially Power Automate. This is a hands-on role responsible for system setup, configuration, and ongoing support, working closely with developers to troubleshoot automation issues and optimize performance.
You will collaborate with corporate security, network, cloud teams, the Architectural Review Board, and the GenAI Council to ensure solutions meet enterprise standards and compliance requirements.
Key Responsibilities
- System Setup & Configuration: Lead the setup and configuration of UiPath, Blue Prism, and Power Automate environments, ensuring alignment with enterprise architecture and security standards.
- Technical Troubleshooting: Provide expert guidance and hands-on support to developers, helping resolve issues with automation workflows and system integrations.
- Cross-Team Collaboration: Work closely with corporate security, network, and cloud teams to ensure robust, compliant, and scalable automation solutions.
- Governance & Compliance: Partner with the Architectural Review Board and GenAI Council to review designs, ensure compliance, and contribute to automation strategy.
- Continuous Improvement: Evaluate emerging automation technologies and recommend adoption where appropriate.
- Mentorship: Support and mentor delivery teams, sharing best practices and architectural guidance.
- Bachelor’s degree in Computer Science, Information Systems, or related field (or equivalent experience).
- 5 years in IT solution architecture or automation roles, with significant hands-on experience in UiPath and/or Blue Prism; experience with Power Automate is a plus.
- Strong understanding of automation platform setup, configuration, and administration.
- Experience troubleshooting automation workflows and integrations.
- Familiarity with enterprise security, networking, and cloud environments (AWS, Azure, GCP).
- Knowledge of governance, compliance, and best practices in regulated industries.
- Excellent communication and stakeholder engagement skills.
- Ability to mentor and support delivery teams.
- Solutions align with enterprise architecture and business priorities.
- Automation platforms are configured for optimal performance, security, and compliance.
- Issues are resolved efficiently, minimizing downtime and rework.
- Positive feedback from business and technical teams on solution design and collaboration.
- Delivery teams demonstrate improved capability and confidence through your guidance.
- Proactive recommendations for new tools, patterns, or practices that improve efficiency and scalability.
The salary range for this position is $ 111,803 - $ 167,704 per year plus an opportunity to earn an annual discretionary bonus. Actual pay is based on various factors including but not limited to the work location, and relevant skills and experience.
We offer competitive pay, comprehensive medical, dental and vision coverage, retirement benefits, maternity/paternity leave, flexible work arrangements, education reimbursement, wellness programs and more. Note, Citizens’ paid time off policy exceeds the mandatory, paid sick or paid time-away policy of very local and state jurisdiction in the United States. For an overview of our benefits, visit https://jobs.citizensbank.com/benefits.
Some job boards have started using jobseeker-reported data to estimate salary ranges for roles. If you apply and qualify for this role, a recruiter will discuss accurate pay guidance.
Equal Employment Opportunity
Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression, genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague’s or a dependent’s reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws. At Citizens, we are committed to fostering an inclusive culture that enables all colleagues to bring their best selves to work every day and everyone is expected to be treated with respect and professionalism. Employment decisions are based solely on merit, qualifications, performance and capability.
Why Work for Us
At Citizens, you'll find a customer-centric culture built around helping our customers and giving back to our local communities. When you join our team, you are part of a supportive and collaborative workforce, with access to training and tools to accelerate your potential and maximize your career growth
Posting End Date: 01/23/2026
Salary : $111,803 - $167,704