What are the responsibilities and job description for the Commercial Card Pricing & Rebate Platform Product Manager position at Citizens?
Description
Commercial Card Pricing & Rebate Platform Product Manager
About Us
We’re committed to building innovative commercial card solutions that empower our clients and communities. Diversity, equity, and inclusion are at the heart of our culture. Join a team where your ideas drive real impact.
What You’ll Do
Equal Employment Opportunity
Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression, genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague’s or a dependent’s reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws. At Citizens, we are committed to fostering an inclusive culture that enables all colleagues to bring their best selves to work every day and everyone is expected to be treated with respect and professionalism. Employment decisions are based solely on merit, qualifications, performance and capability.
Why Work for Us
At Citizens, you'll find a customer-centric culture built around helping our customers and giving back to our local communities. When you join our team, you are part of a supportive and collaborative workforce, with access to training and tools to accelerate your potential and maximize your career growth
Commercial Card Pricing & Rebate Platform Product Manager
About Us
We’re committed to building innovative commercial card solutions that empower our clients and communities. Diversity, equity, and inclusion are at the heart of our culture. Join a team where your ideas drive real impact.
What You’ll Do
- Lead pricing strategy and revenue optimization for commercial card products
- Develop and manage product roadmaps, business cases, and go-to-market plans
- Analyze market trends, customer needs, and competitor offerings to inform pricing and product enhancements
- Support data-driven decision-making by interpreting data, conducting database queries, preparing visualizations, and proposing actionable recommendations
- Work with business partners to understand user requirements and align solutions with business strategies and goals
- Manage client contract lifecycle, including pricing terms, renewals, and compliance with contractual obligations
- Own portfolio and client performance dashboard reporting—design, maintain, and deliver insights to drive business decisions
- Collaborate with cross-functional teams (tech, sales, risk, compliance) to deliver new features and ensure regulatory compliance
- Monitor product performance, profitability, and key metrics; recommend improvements
- Support sales and marketing with training, collateral, and pricing tools
- 7 years in product management, pricing, or revenue roles (preferably in commercial cards or payments)
- Strong financial modeling, market research, and analytical skills
- Experience with P&L management, pricing strategy, and client contract management
- Proficient in data analysis, database querying, and data visualization tools
- Advanced skills in Microsoft Excel and Visual Basic for Applications (VBA) for automation and reporting
- Excellent communication and stakeholder management abilities
- Familiarity with regulatory frameworks (e.g., Reg E, Visa/MC rules) and card payment technologies
- Bachelor’s degree in Finance, Economics, Business, or related field; MBA/CPCP a plus
Equal Employment Opportunity
Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression, genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague’s or a dependent’s reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws. At Citizens, we are committed to fostering an inclusive culture that enables all colleagues to bring their best selves to work every day and everyone is expected to be treated with respect and professionalism. Employment decisions are based solely on merit, qualifications, performance and capability.
Why Work for Us
At Citizens, you'll find a customer-centric culture built around helping our customers and giving back to our local communities. When you join our team, you are part of a supportive and collaborative workforce, with access to training and tools to accelerate your potential and maximize your career growth