Senior Multimedia Designer

About Citizens Pet

At Citizens Pet, we create thoughtfully crafted food and treats designed to help pets live healthier, happier lives. Across every brand in our portfolio, we're guided by a simple belief: pets deserve better. 

We combine purposeful nutrition, high-quality ingredients, and rigorous manufacturing standards to create products pet parents can trust. Our products are made in our own U.S.-based facilities, giving us direct oversight of sourcing, production, quality, and food safety. Backed by more than 25 years of expertise in air-dried pet food, we bring deep category knowledge and a commitment to innovation, quality, and nutrition to everything we create.

Our family of brands includes Plato Pet Treats, thoughtfully simple treats made with real ingredients; Furry Republic, playful, nutrient-rich treats crafted with whole food ingredients; and Unconditional, elevated daily nutrition built on uncompromising quality.

Job Description

The Senior Multimedia Designer will own the day-to-day creative execution across the Citizens Pet portfolio, producing best-in-class graphic design and video content that brings our brands to life across every consumer and retail touchpoint.

This is a hands-on, in-house creative role responsible for designing and editing the visual and video content that powers our website, social channels, trade shows, sales materials, and retail partner support. The ideal candidate is both a skilled maker and a brand steward—comfortable working within established brand guidelines while actively helping to evolve and elevate the brand alongside key stakeholders.

This role sits at the center of the marketing team and partners closely with Brand, Social, Sales, and eCommerce to translate strategy into compelling, on-brand creative. The right person is a highly organized self-starter who can manage multiple projects and deadlines at once, move fluidly between design and video, and consistently deliver polished work in a fast-paced, growing environment. 

Key Responsibilities

Design & Video Production

• Design and produce high-quality graphic and video content across all brand channels, including website, social (organic and paid), trade shows, sales materials, and retail partner support.
• Edit, color, and finish short-form and long-form video for social platforms, product launches, campaigns, and retail/trade show environments.
• Create digital and print assets such as web graphics, social content, sales decks, sell sheets, packaging support, signage, and trade show displays.
• Repurpose and adapt creative across formats, channels, and brands while maintaining quality and consistency.

Brand Stewardship & Development

• Work confidently within established brand guidelines to ensure a consistent visual identity across every touchpoint.
• Partner with key stakeholders to further develop and evolve the brand's visual language, contributing creative ideas and a strong point of view.
• Help maintain and expand brand asset libraries, templates, and design systems that enable efficient, on-brand execution.

Cross-Functional Collaboration

• Work closely with the marketing team to support internal initiatives spanning the website, social channels, trade shows, sales materials, and retail partner support.
• Partner with Social, Brand, Sales, and eCommerce teams to translate marketing strategies and campaign objectives into compelling creative.
• Support product launches, seasonal campaigns, retailer programs, and experiential/trade show activations with timely, high-quality assets.

Project & Production Management

• Manage multiple projects simultaneously with a highly structured, organized approach to timelines, priorities, and deliverables.
• Maintain clear project intake, versioning, approvals, and asset-management processes to keep work on schedule and on-brand.
• Balance competing deadlines and stakeholders while consistently delivering polished, error-free creative.

Education & Experience

• 5 years of professional experience in graphic design and video editing, ideally supporting a brand, in-house creative team, or agency.
• Proficiency in the Adobe Creative Suite (Photoshop, Illustrator, InDesign, Premiere Pro, After Effects) is required; familiarity with Figma, Canva, and motion/production tools such as DaVinci Resolve or CapCut is a plus.
• Strong portfolio demonstrating excellence across both static design and video content.
• Required experience updating and editing website creative in Shopify, including building and refreshing on-brand product pages, banners, and campaign assets.
• Experience designing email creative for lifecycle and campaign marketing; familiarity with Klaviyo is a plus.
• Comfortable working within brand guidelines while also helping to further develop and elevate the brand with input from key stakeholders.
• Highly structured and organized, with a proven, disciplined project-management process for handling multiple deliverables and deadlines.
• Ability to work both independently and collaboratively in a fast-paced, hands-on scale-up environment.
• Strong communication skills and the ability to take feedback and direction from cross-functional partners.
• Experience in CPG, pet, lifestyle, wellness, or consumer brands is a plus.
• Experience with packaging design is a plus.
• Passion for pets and for building brands that pet parents love.

The Senior Multimedia Designer is a full-time, hybrid role based in Scottsdale, AZ.