What are the responsibilities and job description for the Appraisal Support Specialist I position at Citizens & Northern Bank?
Who are we?
For over 160 years, C&N has been committed to creating value through lifelong relationships with our customers, communities, shareholders, and teammates. What sets us apart from other banks is our unwavering dedication to embodying our values of teamwork, excellence, respect, responsibility & accountability, integrity, and having fun in everything we do, daily.
From partnering closely with our customers and guiding them toward their life aspirations to supporting our local communities through our many initiatives, including “Giving Back, Giving Together,” to making the best decisions for the long-term interests of our shareholders, C&N is committed to being the only financial institution that our customers will ever need.
At the heart of what we do are our employees! C&N is a team of passionate, imaginative professionals dedicated to making a positive difference. We believe in fostering a culture where every employee thrives. Join us to be part of a team that values innovation, collaboration, and excellence, where your career aspirations are supported, and your talents are appreciated.
Who are you?
You are detail-oriented and eager to begin or grow your career in the appraisal industry. You enjoy work that requires accuracy, organization, and analytical thinking, and you're looking for an opportunity to learn from experienced professionals. At C&N, we're seeking an Appraisal Support Specialist I to support our Appraisal Department throughout the appraisal process. This position offers the opportunity to develop your appraisal knowledge while working throughout our market area, with flexibility to work within one hour of our Jersey Shore, PA location. If you're ready to build your skills in a collaborative environment where your work makes a meaningful impact, we'd love to hear from you!
You will be responsible for:
- Providing administrative support to the Appraisal Department by gathering courthouse documentation, obtaining property information, maintaining appraiser files, and supporting departmental operations.
- Reviewing appraisals and evaluations to ensure compliance with USPAP, FDIC, and secondary market guidelines while maintaining accurate records.
- Preparing and maintaining appraisal activity reports, tracking appraisal orders, and monitoring Third-Party Management Company activity.
- Coordinating appraisal orders with approved appraisers, monitoring appraisal progress, and ensuring completed reports meet quality and regulatory standards.
- Assisting loan staff by obtaining comparable property information, reviewing evaluations for accuracy and reasonableness, and maintaining evaluation records.
Requirements:
Education & Experience – You will need some college or technical school courses in a related field AND less than one year of related experience and/or training OR an equivalent combination of education and experience.
Required Certifications – USPAP (within 180 days of employment)
Special Requirement – Valid driver's license required. Travel throughout C&N's market area is required. Candidates should reside within approximately one hour of our Jersey Shore, PA market.
Skills – You should possess well-developed abilities and a proven track record in the following areas:
- Technical Proficiency, including Microsoft Office Products
- Strong Communication
- Knowledge of Appraisals and Reviews
- Critical Thinking
- Analytical Skills
- Attention to Detail
- Problem-Solving
- Organization & Time Management
Key Competencies – The combination of skills, behaviors, and attributes required to perform effectively in a role and achieve organizational goals include:
- Action Oriented: Acts quickly on challenges, seizes opportunities, and tackles tough issues with a positive attitude.
- Interpersonal Savvy: Builds positive relationships across levels, functions, and cultures with diplomacy and tact.
- Plans & Aligns: Sets goals aligned with organizational priorities, creates actionable plans with milestones, and prepares effective contingencies.
- Manages Complexity: Analyzes situations, gathers data, and evaluates options to solve complex problems effectively.
- Resourcefulness: Efficiently utilizes resources, manages multiple tasks to achieve goals, and leverages organizational knowledge for effective results.
Why C&N?
At C&N, we’re more than just a team – we’re a community working together toward a shared mission: the success of our customers, teammates, shareholders, and communities.
- Achieve & Grow: Your success is our success. At C&N, you’ll grow alongside our customers as we work together to achieve meaningful goals.
- Learn & Develop: Collaboration is at the heart of what we do. You’ll learn from and with your teammates, fostering both personal and professional growth.
- Contribute & Be Rewarded: Your contributions make a difference, and we recognize your impact through competitive rewards and career advancement opportunities.
- Share & Celebrate: Together, we give back and celebrate the milestones that matter to our communities.
We’re proud of our award-winning workplace culture, recognized repeatedly with the NBRI Circle of Excellence Award. At C&N, we live our values every day, creating a supportive, inclusive, and dynamic environment where you can thrive.
Comprehensive Benefits for Your Success:
At C&N, we offer more than just a competitive salary – our robust benefits package is designed to support your well-being, career growth, and work-life balance. Highlights include:
- Paid Time Off: Generous vacation, personal, sick, family sick, and community service leave.
- Retirement Savings: 401(k) with pre-tax and ROTH contribution options and a safe harbor match, plus an Employee Stock Ownership Plan (ESOP).
- Health & Wellness:
- Health, dental, and vision coverage, including employer-paid premium options for employee-only coverage.
- Health Savings Account (HSA) and Flexible Spending Accounts (FSAs) for medical and dependent care.
- Employer-paid life and disability insurance.
- Additional voluntary coverages to meet your unique needs.
- Career Development: Access to education and development programs and ongoing support for personal and professional growth.
With C&N, you can customize your benefits to fit your life while growing your career in a supportive and rewarding environment.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.