What are the responsibilities and job description for the Community Resource Specialist position at Citizens Memorial?
Citizens Memorial Hospital (CMH) is recruiting a Community Resource Specialist to work with our amazing team in Bolivar, Missouri — someone who leads with skill, compassion, and a drive to positively impact every patient and family we serve.
Position Details
- Status: Full-time
- Work Shift: Days
- Hours: Monday-Friday, 8am-5pm
What Your Day Looks Like: In this role, you will support patients navigating the healthcare system, removing barriers to care, and referring to community resources to address social determinants to health for patient safety.
As a Community Resource Specialist, you will be:
- Providing direct support to patients and families by addressing socio-economic factors impacting health, both in-person and by phone.
- Receiving referrals for specialty social service support for clinic patients and providing timely follow-up.
- Performing social needs screening and advising of applicable resources and solutions available.
- Documenting patient-centered plans of care.
- Collaborating and coordinating care with an interdisciplinary care team and advocating for patient safety in complex and challenging situations.
Qualifications
- Education: High school diploma
- Skills: Written and oral communication skills, time management, detail-oriented
- Licensure/Certification: Willingness to complete CHW certification within 6mo of hire; Preferred: Current CHW Certification
- Physical Requirements: Prolonged periods of sitting to perform computer tasks
Benefits That Support You
- Competitive wages, annual merit increases, employee wellness program
- For a comprehensive list of benefits, please click here: CMH benefits.
Why CMH?
CMH includes 34 primary and specialty clinics, six longterm care facilities, and one residential care facility. We provide acute care, emergency services, ambulatory care, surgical services, pharmacies, walkin clinics, addiction recovery, therapies, and more — all grounded in exceptional, communityfocused healthcare.
- CMH is a three-time recipient of the Missouri Quality Award
- 2025 Chest Pain-MI Platinum Award
- Springfield Business Journal awards include multiple years as an Economic Impact Award nominee and being honored in the Dynamic Dozen for being one of the top 12 fastest-growing companies in Southwest Missouri
- Click here to see the full list of awards for CMH!
Follow us on Facebook to discover more about life at CMH— the people, the culture, and the work that matters. https://www.facebook.com/CMHRecruiting
Recruiter Contact
Kelly Fender
Phone: 417-328-6251
Email: kelly.fender@citizensmemorial.com
Location: Citizens Memorial · Medical Home
Schedule: Full Time, Days, Mon-Fri, 8-5pm
Salary : $44,608 - $64,095