What are the responsibilities and job description for the Universal Banking Expert position at Citizens Community Federal?
Citizens Community Federal is a trusted partner in financial services, serving individuals, families, and businesses with expertise and care. As a Universal Banker, you will be part of a team that values customer satisfaction, employee growth, and community involvement.
About This Role
This is a full-time position, 40 hours per week, Monday through Friday. You will be responsible for providing customer service, processing financial transactions, and managing customer accounts.
Key Performance Indicators
- Customer Satisfaction: Ensure exceptional customer service, respond to inquiries, and resolve issues promptly.
- Transaction Accuracy: Process financial transactions accurately, manage cash handling responsibilities, and maintain accurate records.
- Account Growth: Identify opportunities to open new accounts, cross-sell products, and increase revenue.
- Team Success: Collaborate with colleagues to achieve team goals, share knowledge, and support each other's success.
What We Offer
- Salary Range: $18.00 - $21.89 hourly, depending on location and experience.
- Benefits Package: Health, vision, and dental plans, health savings account (HSA), flexible spending account, employer-paid life insurance, and more.
- Professional Growth: Opportunities for professional development, career advancement, and employee achievement program recognition.
Salary : $18 - $22
