What are the responsibilities and job description for the Home Equity Processor II position at Citizens Bank?
Description
- Review submitted documentation to ensure compliance with bank requirements.
- Follow-up and review routine documentation requirements with customers, loan officers, branches and other financial institutions.
- Complete review within department standards. Enter clear, concise comments, edit information and document application status on appropriate loan systems
- Communicate professionally in oral and written format with internal and external customers regarding status requests, missing information, explanation of required documentation and/or closing information.
- Apply bank, state and federal regulations to ensure compliance (Fair Lending, Reg B, etc).
- Meet department productivity and quality standards within department turn-time standards.
- The incumbent reviews vendor reports, contacts customers, loan officers and/or branches to obtain routine loan documentation, resolves documentation issues for new loan applications.
- The incumbent must have excellent oral communication skills, knowledge of loan processing and related vendor reports and must be familiar with state and federal regulations.
- Other duties as required by supervisor.
Qualifications
- High School Graduate or equivalent
- Minimum of 2-3 year mortgage/home equity processing experience
- Knowledge of DTI and LTV ratios with ability to decipher loan documentation and related reports and/or websites
- Ability to handle high volume work in a fast-paced environment
- Self-starter and comfortable functioning as a team player
- Goal oriented and successful at meeting deadlines
- Excellent written/oral communication and interpersonal skills
- Outstanding organizational skills and strong attention to detail.
- Hours and Work Schedule - M-F 8-5
- Hours Per week - 40
- May include some overtime hours as needed
Some job boards have started using jobseeker-reported data to estimate salary ranges for roles. If you apply and qualify for this role, a recruiter will discuss accurate pay guidance.
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