What are the responsibilities and job description for the Business Support Specialist position at Citizens Bank?
Description
As a member of the Operational Readiness and Business Support team, the Business Support Specialist will provide general support across all areas of Business Banking Operations. Attention to detail, positive motivation, paired with exceptional communication skills are required skills for this position. This individual will interact with various stakeholders, operate independently on several projects and also operate as part of a team. Being able to thrive in an ever evolving environment and multi task is another quality for success in this role.Candidate will be responsible for the design, deployment, and ongoing performance of a quality assurance program across all areas of Business Banking Operations, leveraging automation tools where possible to support a robust review process. Additional responsibilities will include procedure governance, audit, business continuity, change/project management support and general business.
Primary responsibilities include:
- Risk management support activities
- Quality assurance deployment, testing and reporting
- Procedural governance
- Project management
- Colleague communications and engagement
Qualifications
Qualifications:
- 1-3 years of relevant business experience
Highly motivated and team-oriented
- Must be experienced with MS Word, Excel, Outlook.
- Strong organizational skills with the ability to manage multiple priorities in a time sensitive environment
- Ability to effectively manage a pipeline of credits, independently prioritizing activities
Education:
- High School or equivalent (GED) required
- Associate's or Bachelor's Degree preferred
Hours and Work Schedule:
Hours per Week: 40
Work Schedule: M-F 8-5
Business Support Specialist
Axelon -
Johnston, RI
Business Support Specialist I
Experis -
Johnston, RI
Business Support Specialist I
Axelon -
Johnston, RI
