What are the responsibilities and job description for the Professional Banker I position at CITIZENS BANK OF EDMOND?
The purpose of this role is to provide retail banking services to both consumer and commercial customers, delivering high-quality customer service while supporting the Bank's goals and policies.
Qualifications
- Bachelor's degree in business, Finance, or a related field
- 1-3 years of experience in banking and consumer lending (experience level may vary)
- Any equivalent combination of education and experience
- Strong preference for candidates with prior banking experience
Knowledge, Skills, and Abilities
- Excellent oral and written communication skills
- Strong interpersonal skills with the ability to establish long-term customer relationships
- Customer service skills demonstrating professionalism and compassion
- Strong problem-solving abilities
- Interview customers to determine loan needs for consumer products such as auto loans and personal unsecured loans
- Cross-sell appropriate financial products and services based on customer needs
- Maintain ongoing relationships to encourage repeat business and referrals
- Stay current on lending regulations, policies, and market trends
- Excellent organizational skills and attention to detail
- Ability to understand retail banking operations, systems, and products
- Willingness to pursue ongoing training and professional development
Physical Demands
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- The employee is required to stand for some of the shift and occasionally lift up to 50 pounds. While performing the duties of this job, the employee is required to communicate effectively with others, sit, stand, walk, and use hands to handle keyboard, telephone, paper, files, and other equipment and objects. The position requires the ability to review detailed documents and read computer screens. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job responsibilities.