What are the responsibilities and job description for the Merchandise Manager position at Citizen Watch America?
SUMMARY
The Manager, Merchandising partners closely with the Director of Merchandising to define and execute a women’s assortment strategy and product architecture aligned with brand positioning and financial objectives. This role is instrumental in growing and elevating the women’s timepiece business, leveraging consumer insights, trend analysis, and market opportunities to drive profitable expansion.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
Strategy & Assortment Development
- Support the development and execution of the women’s product strategy, focused on growth, brand elevation, and whitespace opportunities
- Plan assortment architecture, including line size, SKU productivity, and lifecycle management
- Supports channel segmentation and account-specific assortment strategies
- Identify opportunities through sales performance, trend analysis, and consumer insights
Product Development & Execution
- Partner closely with Design and Product Development on new product creation
- Ensure alignment between merchandising priorities and development timelines
- Support lifecycle management through performance tracking, optimization, and disciplined discontinuation
Cross-Functional Leadership
- Collaborate with Marketing, PR, Sales, Finance, Demand Planning, and international teams to ensure consistent product positioning and execution
- Partner with Marketing on Go-To-Market strategies
- Support key deliverables including catalogs, planograms, and sales tools
Operational Excellence
- Maintain accuracy and integrity of product data in Perfion
- Oversee product sample management, including tracking, shipping, and organization
- Maintain the Citizen workroom to ensure visibility of current and upcoming initiatives
- Support creation of investment sheets for new product development
Business Support
- Liaise with Special Business Units (National Sales, Independent Retail, Travel Retail, DTC, International)
- Participate in sales meetings and key business reviews
- Support additional merchandising initiatives as needed
Qualifications
- Experience in merchandising, buying, or product management (3–5 years)
- Strong ability to collaborate cross-functionally and influence without authority
- Clear, concise, and proactive communication skills
- Analytical mindset with ability to translate data into action
- Proficiency in Excel, PowerPoint, Outlook (Power BI a plus)
- Watch, jewelry, or luxury accessory experience preferred
- Ability to travel domestically as needed for market appointments, retail visits, and key business meetings
EDUCATION and/or EXPERIENCE
Bachelor's degree and 3 - 5 years related experience in a merchant or buying role; or equivalent combination of education and experience.
EEOE
Salary : $80,000 - $90,000