Network Data Analyst

Summary/Objective:

The Network Data Analyst is responsible for delivering high‑quality data analytics, reporting, and business intelligence solutions that support the organization’s financial, operational, and clinical functions. This role focuses on the collection, validation, analysis, and visualization of data using SQL Server Management Studio (SSMS), Power BI, and other Microsoft BI tools. The analyst will work extensively with data from the agency’s EHR system and other internal sources to produce accurate, timely, and actionable insights.

This position also supports performance measurement, quality improvement initiatives, and may perform Quality Analyst duties as needed - particularly in areas related to data integrity, compliance, and outcome tracking for an IDD (Intellectual and Developmental Disabilities) service environment.

The Data Analyst will design and maintain reports, dashboards, data feeds, and SQL‑based solutions, while collaborating with leadership to identify trends, solve problems, and guide decision‑making across the organization.

Essential Functions (Job Duties):

Reporting & Business Intelligence

• Develops clear, accurate, and visually compelling reports and dashboards using Power BI, SSMS, SSRS, and other analytic tools.
• Designs, develops, and maintains SQL queries, stored procedures, and data processes to support reporting and analytics.
• Builds and maintains automated reporting solutions that meet established business requirements.
• Tests, validates, and implements business intelligence solutions, ensuring ongoing accuracy and usability.

Data Analysis & Interpretation

• Extracts, analyzes, and interprets healthcare, operational, and financial data from EHR and other systems.
• Conducts routine and advanced data analysis to identify trends, patterns, and opportunities for improvement.
• Performs data validation, quality checks, and root‑cause analysis of data issues.
• Tracks and documents reporting defects, data quality concerns, and process errors.

Collaboration & Strategic Support

• Partners with leadership and management to ensure accurate data collection, analysis, and dissemination.
• Supports strategic initiatives with data‑driven insights and reporting.
• Provides meaningful feedback on reporting capabilities, data needs, and opportunities for improvement.
• Assists internal departments with special projects, regulatory reporting, and ad‑hoc analysis requests.

Quality & Compliance Support (as needed)

• Supports quality improvement activities by analyzing performance metrics and outcome data.
• Assists in monitoring compliance‑related data and documentation accuracy.
• Contributes to quality audits, performance dashboards, and improvement initiatives.

Technical Development

• Assists in the design and development of healthcare data feeds, interfaces, SQL Server data warehouses, and related data infrastructure.
• Creates effective charts, tables, presentations, and visualizations that clearly communicate analytic results.

Supervisory Responsibilities:

N/A

Competencies:

• Strong written and verbal communication skills
• Ability to manage multiple tasks and projects simultaneously
• Excellent time management and organizational skills
• Commitment to high performance and exceptional customer service
• Self‑motivated, proactive, and able to work independently
• Collaborative team player with strong interpersonal skills
• Highly analytical with the ability to simplify complex concepts

Physical Demands:

Lifting Requirements:

X Sedentary Lift up to 10 lbs. maximum and occasionally lift and/or carry small items (files, manuals, binders)

Light Lift up to 20 lbs. maximum with frequent lift and/or carry objects up to 10 pounds

Medium Lift up to 50 lbs. maximum with frequent lift and/or carry objects weighing up to 25 lbs.

Heavy Lift 100 lbs. maximum with frequent lift and/or carry objects up to 50 lbs.

Very Heavy Lift objects more than 100 lbs. with frequent lift and/or carry objects weighing 50 lbs. or more

Physical Demands:

Task 0 – 1/3 Frequent Constant Task 0 – 1/3 Frequent Constant

Bending X Seeing X

Keying X Speaking X

Hearing X Sitting X

Reaching X Standing X

Carrying X Walking X

Pulling X Pushing X

Definitions:

0 – 1/3 of the time: Activity is needed to perform the essential functions of the job 0-1/3 of the time.

Frequent: Activity is a customary part of the essential functions of the job 1/3 – 2/3 of the time.

Constant: Activity is continually occurring and required to perform the essential functions of the job 2/3 of the time or more.

Required Education and Experience:

• Bachelor’s Degree in Computer Science, Data Analytics, Health Information Management or related discipline preferred; experience can be substituted on a case by case basis.
• Experience working with EMR/EHR databases preferred
• Proficiency with Microsoft Business Intelligence tools, including Power BI, SSMS, SSRS, and SQL development.
• Strong analytical skills with the ability to translate complex data into actionable insights
• Experience creating SQL queries and stored procedures from scratch
• Proficiency with Microsoft Office Suite

Additional Requirements:

1. N/A

Position Type/Expected Hours of Work

Please reference your current offer letter for specific details.

Hours and schedules may vary depending on Company need and workload. Employees will be given as much advance notice as possible when such changes occur.

Other Duties:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Employees are required to maintain training, licenses, and certifications per regulatory and agency requirements.

Hours and schedules may vary depending on Company need and workload. Employees will be given as much advance notice as possible when such changes occur.

Employment at Citizen Advocates is “at will”. You are free to resign at any time and for any reason sufficient to you, just as Citizen Advocates is free to terminate your employment at any time and for any reason. We do not guarantee continued or permanent employment.

Citizen Advocates is an Equal Employments Opportunity/Affirmative Action Employer and provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state, and local laws.