Quality Assurance Cash and Trade Processing Representative 5 Onsite

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Job Overview

Job Description

The Cash and Trade Proc Rep 5 is a role responsible for processing varied cash & trade operation tasks in coordination with the Transaction Services team. The overall objective is to perform multiple processing activities of limited complexity in a fast-paced environment, while focusing on quality, details and accuracy.

Responsibilities:

• Randomly extract, review and report data entry deviations using Parascript and TMS
• Calibrate on a regular basis to ensure 95% confidence level with a margin of error of 1-2%.
• Provide appropriate level-based system and entry access within outlined client security guidelines
• Perform the following functions with strong proficiency:
  • client impacting quality control functions
  • all data entry functions, including audit
  • specialty functions within the operations process
• Escalate observed issues timely and appropriately
• Proactively identify opportunities for process improvements yielding increased productivity and efficiency for the operation
• Support higher level tasks and other duties to support the business as needed
• Assist in the monthly Management Control Assessment review process
• Operate within a highly regulated, high security environment; adhere to all departmental and corporate policies and procedures, dress code, client requirements and compliance guidelines
• Accept feedback in a constructive manner
• Actively contribute to a positive team environment and culture
• Embrace change and support business directives
• Assist with ad hoc reporting when requested
• Adhere to Citi Values and Code of Conduct
• Schedule - 1st shift Mon-Fri

Qualifications:

• 2-4 years of relevant experience
• Demonstrated basic experience in cash management processing and transaction services
• Proficiency with Microsoft Office tools and data entry skills

Education:

• High School diploma or equivalent

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

Shift: 7am - 4 pm est Mon-Friday

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In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

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