Director, Business Development - US Consumer Cards (Hybrid)

Citi, a leading global bank, has approximately 200 million customer accounts and does business in more than 160 countries and jurisdictions. For the past 200 years at Citi, we have a drive to help clients move from ambition to achievement. Our company has been one of the foundational components of today’s modern financial infrastructure—this gives us a level of unmatched expertise in tackling the world’s most complex challenges and connecting across capabilities to enable lasting progress for our clients. Diversity is a key business imperative and a source of strength at Citi. We serve clients from every walk of life, every background and every origin. Our goal is to have our workforce reflect this same diversity at all levels. Citi has made it a priority to foster a culture where the best people want to work, where individuals are promoted based on merit, where we value and demand respect for others and where opportunities to develop are widely available to all.

Citi’s U.S. Consumer Cards business has a unique opportunity to leverage its consumer relationships and footprint, state of the art technology and leading consumer banking position to deliver customer value in a targeted and impactful way.

To deliver on this mission, we are seeking to hire the Director, Business Development.

The Director, Business Development will lead a team of professionals with the objective of pursuing the U.S. Consumer Cards (USCC) business development strategy. This role directly involves identifying, developing, negotiating, and securing new partner programs. Success requires an in-depth understanding of USCC products and services, coupled with a strong grasp of the industry and competitor offerings. Familiarity and ability to navigate Citi within USCC and beyond (e.g.: Institutional Client Group, Citi Commercial Bank, Corporate Bank) is required. Excellent senior-level negotiation and communication skills, alongside advanced analytical capabilities and business acumen for robust business case development, are critical.

Responsibilities

• Collaborates with the business to refine market and target strategy, ensuring pursuit resources, approach and activities align with the business “buy-box” and delivery capabilities
• Establish and execute strategies to pursue, develop, negotiate, and secure new partner programs
• Maintains policy, controls and sign-off requirements for all pursuit stages; taking lead for process management and documentations requested by the business, collaborate and support the strategy and execution to deepen and renew existing partner programs
• Identifies and develops mutually beneficial relationships with senior internal leadership and other Citigroup businesses to enhance success in establishing new partner programs
• Integrates Citigroup product offerings as part of a robust financial solutions package for new business and merger/acquisitions prospects
• Develops and executes the strategy to manage internal and external processes and cross-functional constituents through business case development, negotiations and deal management processes
• Works with business teams to identify and develop strategic and tactical initiatives that provide a sustainable competitive advantage in the marketplace
• Manages prospecting activities for assigned targets and pipeline management to include account planning, research/segmenting and networking
• Develops internal and external documents to support successful negotiations
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.
  
  

Qualifications

• 11 years relevant experience
• Previous experience in new business development required. Experience in Marketing and Product development preferred
• Track record of success with demonstrated skills in Sales, Finance and Customer Relationship Management
• Experience in P&L management
• Track record of leading large complex cross-functional teams through the business development process
• Consistently demonstrates clear and concise written and verbal communication skills
• Effective team player - ability to lead and partner with other areas (finance, risk, marketing, operations)
• Strong senior level network across Citi lines of business
• Existing relationships with prospective partners and industry advisors
• Fluency in structuring financial offers and experience negotiating complex multi-year agreements
• Strategic thinking skills
  
  

Education:

• Bachelor’s/University degree, Master’s degree preferred and managerial experience
  
  

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Job Family Group:

Product Management and Development

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Job Family:

Product Strategy and Planning

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Time Type:

Full time

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Primary Location:

Wilmington Delaware United States

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Primary Location Full Time Salary Range:

$170,000.00 - $300,000.00

In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

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Most Relevant Skills

Please see the requirements listed above.

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Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

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Anticipated Posting Close Date:

Apr 14, 2026

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Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View Citi’s EEO Policy Statement and the Know Your Rights poster.