Pastry/Bread Counter Associate

Led by dynamic owner Joe Gurrera (and his commitment to superior quality) Citarella has grown from a respected NYC fish market into a full-scale, Ultimate Gourmet Market with locations across New York City, the Hamptons, and Greenwich, Connecticut. 

A family-run business, we’re driven by a passion for great food. We delight customers with the finest selection of fresh seafood, prime, dry-aged beef, chef-prepared specialties and handcrafted pastries, international cheeses, imported groceries, and more. Join our team of seasoned professionals and become a part of the fabric of the New York food scene

As a member of the Pastry/Bread team the Counter Associate takes pride in having a vast knowledge of our food products. They will deliver exceptional guest service, be responsible for display items for the department, monitor waste, and be a strong team player.  

Responsibilities & Duties: 

• Help department to maximize sales by providing exceptional guest service.
• Ability to increase sales by upselling, and suggestively selling products to every guest.
• Responsible for product rotation, facing, restocking, product displays.
• Prepare, bake and package an assortment of fresh baked breads daily and operate oven.
• Receive and package fresh baked pastry items from our warehouse facility daily.
• Ensure freshness and quality of products by closely adhering to rotation and dating policy.
• Clean and maintain department equipment (cutting boards, scales, knives, oven etc.).
• Adhere to all DOH, DOA and OSHA standards.
• Keep records of temperatures and record inventory of products to determine what needs to be ordered and replenished.
• Follow, maintain and perform safety and sanitation procedures; throughout all shifts.
• Communicate effectively with peers and management.
• Always maintain professionalism and treat everyone with respect and courtesy.
• Must always be guest focus and forward facing.

Minimum Requirements  

• Minimum of 6 months to 1 year with food handling, guest service and sales experience.
• Exceptional guest service, organization, and merchandizing skills.
• Ability to retain product knowledge.
• Previous experience using knives and high temperature ovens.
• Ability to act with a sense of urgency and remain productive in a fast-paced environment.
• Must possess problem solving skills.
• Empowered team player willing to assist fellow associates.

At Citarella, we value a diverse, inclusive workforce and we provide equal employment opportunity for all applicants and employees. All qualified applicants for employment will be considered without regard to an individual’s race, color, sex, gender identity, gender expression, religion, age, national origin or ancestry, citizenship, physical or mental disability, medical condition, family care status, marital status, domestic partner status, sexual orientation, genetic information, military or veteran status, or any other basis protected by federal, state or local laws. Citarella will reasonably accommodate qualified individuals with disabilities to the extent required by applicable law.  

EOE/M/F/V/D