What are the responsibilities and job description for the Cashier position at Citarella - The Ultimate Gourmet Market?
Led by owner Joe Gurrera and his commitment to exceptional quality, Citarella has grown from a respected New York City fish market into a premier gourmet food destination, with locations across New York City, the Hamptons, and Greenwich, Connecticut.
As a family-run business, we're passionate about great food and delivering an outstanding guest experience. From premium seafood and prime dry-aged beef to chef-prepared specialties, handcrafted pastries, and international cheeses, we take pride in offering the very best. Join our team and become part of New York's vibrant food scene.
Role Overview
Citarella is seeking friendly, dependable, and guest-focused Cashiers to join our retail teams. As a key member of our Front-End Department, you'll create a welcoming checkout experience while accurately processing transactions and providing the exceptional service that defines Citarella.
The ideal candidate enjoys interacting with people, works well in a fast-paced environment, and takes pride in delivering friendly, efficient, and attentive service. Full-time and part-time opportunities may be available depending on store needs.
Key Responsibilities
Welcome guests and provide friendly, attentive service throughout the checkout experience.
Accurately process cash, credit, debit, and other accepted payment methods using the point-of-sale (POS) system.
Scan, weigh, and bag merchandise carefully while maintaining checkout efficiency and product quality.
Learn and accurately apply product lookup codes, including produce and prepared-food items.
Follow established cash-handling procedures, including register counts, transaction verification, and drawer reconciliation.
Assist guests with product questions, pricing concerns, and general inquiries, escalating issues to front-end leadership when necessary.
Follow company procedures for refunds, discounts, voids, and other transactions requiring management approval.
Maintain a clean, organized, and well-stocked checkout station.
Support front-end operations by assisting with guest flow, bagging, and other department needs.
Follow company policies, safety procedures, and loss-prevention standards.
Collaborate with team members and leadership to maintain a positive shopping experience.
Perform additional duties as assigned by management.
Qualifications & Experience
Previous cashier, retail, grocery, or customer service experience preferred but not required.
Strong guest service, communication, and interpersonal skills.
Basic math skills and ability to accurately handle monetary transactions.
Ability to learn and operate POS systems and follow transaction procedures.
Strong attention to detail, reliability, and ability to work efficiently in a fast-paced environment.
Willingness to learn Citarella's products, store procedures, and service standards.
Ability to work independently and collaboratively as part of a team.
Physical & Scheduling Requirements
Ability to stand for extended periods throughout the shift.
Ability to bend, reach, lift, carry, push, and pull merchandise as required.
Ability to perform repetitive scanning, bagging, and register-related tasks.
Flexible availability, including mornings, evenings, weekends, and holidays, based on store needs.
Benefits
Citarella offers competitive wages and a benefits package that may include medical, dental, and vision insurance, paid time off, employee discounts, and retirement savings options, subject to eligibility.
Equal Employment Opportunity
Citarella is an equal opportunity employer committed to fostering a diverse and inclusive workplace. We consider qualified applicants without regard to any status protected by applicable federal, state, or local law and provide reasonable accommodations as required by law.
Salary : $18 - $20