What are the responsibilities and job description for the Fish Counter Associate position at CITARELLA OPERATINGS LLC?
Led by dynamic owner Joe Gurrera (and his commitment to superior quality) Citarella has grown from a respected NYC fish market into a full-scale, Ultimate Gourmet Market with locations across New York City, the Hamptons, and Greenwich, Connecticut.
A family-run business, we’re driven by a passion for great food. We delight customers with the finest selection of fresh seafood, prime, dry-aged beef, chef-prepared specialties and handcrafted pastries, international cheeses, imported groceries, and more. Join our team of seasoned professionals and become a part of the fabric of the New York food scene.
Role and Responsibilities
As a member of Citarella’s Seafood Team, you will play a key role in delivering exceptional guest service while maintaining deep knowledge of our premium seafood offerings. This position requires pride in product presentation, attention to safety and sanitation standards, and a strong sense of teamwork. You will be responsible for merchandising, product rotation, waste monitoring, and engaging with guests to provide an outstanding shopping experience.
Provide exceptional guest service to drive sales and ensure satisfaction.
Use suggestive selling techniques to promote seafood products.
Receive, unload, and break down deliveries; stock and rotate merchandise.
Ensure all items meet Citarella’s high-quality standards before display.
Prepare seafood items, including cleaning and cooking shrimp and lobster.
Maintain and restock displays while ensuring proper rotation and facing of products.
Apply basic knife skills to prepare seafood as needed.
Adhere to all Department of Health (DOH), Department of Agriculture (DOA), and OSHA safety and sanitation standards.
Use and manage cleaning chemicals in accordance with safety protocols.
Communicate clearly and professionally with team members and management.
Maintain a professional, respectful, and guest-facing demeanor at all times.
Complete all assigned duties as directed by the management team.
Requirements
6 months to 1 year of experience in seafood handling, guest service, and sales.
Strong guest service and merchandising skills.
Ability to retain and apply product knowledge.
Strong organizational and time management skills in a fast-paced environment.
Problem-solving ability and sense of urgency.
Team player with a willingness to support fellow associates.
Flexible availability, including evenings, weekends, and holidays.
At Citarella, we value a diverse, inclusive workforce and we provide equal employment opportunity for all applicants and employees. All qualified applicants for employment will be considered without regard to an individual’s race, color, sex, gender identity, gender expression, religion, age, national origin or ancestry, citizenship, physical or mental disability, medical condition, family care status, marital status, domestic partner status, sexual orientation, genetic information, military or veteran status, or any other basis protected by federal, state or local laws. Citarella will reasonably accommodate qualified individuals with disabilities to the extent required by applicable law.