Armed Security Officer

Citadel Security USA is hiring a Part-Time Armed Security Officer to provide security services at a premier luxury retail location in Kansas City, Missouri. This position is ideal for experienced security professionals who are comfortable working in a customer-focused environment while helping safeguard valuable merchandise, employees, and visitors.

The successful candidate will combine professionalism, vigilance, and exceptional customer service to support a safe shopping experience. Officers must be capable of making sound decisions, maintaining a visible security presence, and responding appropriately to security concerns while representing Citadel Security USA with integrity.

Position Details

• Location: Kansas City, MO 64112
• Employment Type: Part-Time
• Position: Armed Security Officer
• Schedule: Multi-Shift Availability
• Pay: $30.00 per hour
  
  

Primary Responsibilities

Retail Security Operations

• Maintain a professional and highly visible armed security presence throughout the retail location.
• Conduct continuous observation of sales floors, entrances, exits, and surrounding areas.
• Help protect merchandise, employees, customers, and company assets from theft or unauthorized activity.
• Identify potential security concerns and take appropriate action in accordance with post orders.
• Assist in maintaining a safe, orderly, and welcoming shopping environment.
  
  

Loss Prevention Support

• Monitor customer activity while remaining attentive to suspicious behavior or policy violations.
• Support store efforts to reduce theft, fraud, and inventory loss.
• Observe and report incidents involving suspicious activity, property damage, or safety concerns.
• Work cooperatively with store leadership and management regarding security-related matters.
• Preserve accurate information regarding security events for follow-up when necessary.
  
  

Customer Service & Professional Presence

• Welcome customers and visitors with a courteous and professional demeanor.
• Provide assistance or directions when appropriate while maintaining security awareness.
• Demonstrate excellent interpersonal skills during interactions with customers, employees, vendors, and management.
• Maintain a calm and confident presence during routine operations and unexpected situations.
  
  

Documentation & Communication

• Complete daily activity reports and detailed incident documentation.
• Record observations accurately and submit reports in accordance with company standards.
• Communicate operational updates and security concerns promptly to supervisors and store management.
• Maintain confidentiality regarding client operations, investigations, and security procedures.
  
  

Minimum Qualifications

• Active Missouri Armed Security License (Guard Card) required.
• Personal firearm that complies with all applicable state laws and Citadel Security USA policies.
• Legal authorization to carry a firearm while performing assigned duties.
• Strong verbal and written communication skills.
• Professional appearance and outstanding customer service abilities.
• Ability to remain alert, exercise sound judgment, and make timely decisions.
• Ability to satisfy all applicable state and local armed security licensing requirements.
  
  

Preferred Qualifications

• Previous armed security experience in retail, luxury retail, or other high-value commercial environments.
• Background in loss prevention, asset protection, or organized retail crime prevention.
• Military, law enforcement, or executive protection experience.
• Experience interacting with customers while maintaining a professional security presence.
• Strong observation, de-escalation, and report-writing skills.
  
  

Physical Requirements

• Ability to stand and remain mobile for extended periods.
• Ability to patrol sales floors and designated areas throughout the shift.
• Ability to respond quickly to security incidents when necessary.
• Ability to maintain visual awareness and attention to detail in a busy retail setting.
• Ability to work flexible schedules, including evenings, weekends, holidays, and special retail events as needed.
  
  

Work Environment

• Indoor luxury retail environment with continuous customer interaction.
• Fast-paced setting requires professionalism, discretion, and situational awareness.
• Frequent collaboration with retail management and operational staff.
• Position requires prolonged standing, walking, observation, and professional engagement with the public.
  
  

Why Join Citadel Security USA?

• Competitive pay of $30.00 per hour.
• Paid training and site orientation.
• Professional uniforms provided.
• Flexible part-time scheduling.
• Opportunities for additional assignments and career advancement.
• Supportive leadership and experienced operations team.
• Work with one of the region's trusted security providers serving premier client locations.
  
  

Equal Opportunity Employer

Citadel Security USA is an Equal Opportunity Employer. All qualified applicants will be considered for employment without regard to race, color, religion, sex, national origin, age, disability, veteran status, or any other protected status under applicable law.