Service Technician - Automatic Doors

Job Title: Automatic Door Service Technician (AADM Certified)

Position Overview

We are seeking a skilled Automatic Door Service Technician with AADM certification to install, service, troubleshoot, and maintain automatic door systems in commercial and institutional environments. This role is critical to ensuring safe, code-compliant, and reliable access solutions for our customers.

The ideal candidate is safety-focused, mechanically inclined, customer-oriented, and comfortable working independently in the field.

Key Responsibilities

Service & Repair

• Diagnose, troubleshoot, and repair automatic door systems including:
  
  
  
  • Sliding doors
  
  
  • Swing doors
  
  
  • Folding doors
  
  
  • Low-energy and full-energy operators
  
  


• Perform corrective and preventive maintenance to ensure system reliability


• Respond to service calls in a timely and professional manner

Installation & Upgrades

• Install new automatic door operators, controls, sensors, and safety devices


• Retrofit existing manual doors with automatic operators


• Replace and upgrade obsolete or non-compliant components

Safety & Compliance

• Perform inspections and adjustments to ensure compliance with:
  
  
  
  • ANSI/BHMA standards
  
  
  • AADM safety guidelines
  
  
  • Local and state building codes
  
  


• Conduct and document AADM safety checks


• Educate customers on proper door operation and safety requirements

Documentation & Communication

• Accurately complete service reports, inspections, and work orders


• Communicate findings, recommendations, and repair needs to customers


• Coordinate with dispatch, sales, and operations teams as needed

Customer Service

• Maintain a professional appearance and demeanor on job sites


• Build strong relationships with property managers, facilities teams, and contractors


• Identify and communicate potential upsell opportunities (service contracts, upgrades)

Required Qualifications

• AADM Certification


• 2 years of hands-on experience servicing automatic door systems


• Strong understanding of:
  
  
  
  • Automatic door operators
  
  
  • Sensors, controls, and safety devices
  
  
  • Electrical and mechanical troubleshooting
  
  


• Ability to read wiring diagrams, schematics, and installation manuals


• Valid driver’s license with acceptable driving record


• Ability to lift up to 75 lbs and work in various environments

Skills & Competencies

• Strong mechanical and electrical aptitude


• Excellent troubleshooting and problem-solving skills


• Safety-first mindset


• Organized and detail-oriented


• Strong communication and customer service skills


• Ability to work independently with minimal supervision