What are the responsibilities and job description for the Business System Architect (hybrid) - 1448558 position at Cisco?
The application window is expected to close on: December 19th, 2025
Job posting may be removed earlier if the position is filled or if a sufficient number of applications are received.
Business System Architect
Who We Are
Cisco IT is a transformation engine enabling people to do the best work of their lives. Our vision is to be admired as the world’s best IT organization! We lead with user experience, embrace agile ways of working, drive engineering effectiveness, and deliver with Cloud first, shift left, AI (Artificial Intelligence) powered technology.
Commerce Quote to Order team enables Cisco’s go-to-market strategy with a best-in-class commercial platform, focused on hardware, software subscription, services by using the power of data. Cisco Commerce team develops the next-generation Software solutions that handles 50 billion dollars of Cisco revenue. Our solutions handle massive data with multiple flows. We need our engineers to be versatile, fun-loving, and enthusiastic to tackle the latest problems as we continue to push technology forward. Our teams are constantly iterating, solving problems, and working together to empower our customers and partners.
Meet the Team
When you work with us, you will be part of a highly empowered collaborative "FUTURE IT" team who is passionate about the use of technology to deliver unprecedented business outcomes. You will work with business partners, internal and external partners, Cisco’s outsourced partners, and multi-functional teams.
Your Impact
As a Business Systems Analysis Manager, you will develop scalable futuristic architecture to address new business models, business challenges and help drive digital transformation. You will analyze internal processes, data, and problems, and identify benefits from enabling new capabilities by using new & emerging digital and cloud technologies.
You are a team member who leads by example, holds self-accountable for performance, takes complete ownership on all aspects of customer and project initiatives. You should be able to think creatively to find the optimal solution to problems and always be ready to learn modern technology , tools, and processes.
Key Responsibilities
At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint.
Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere.
We are Cisco, and our power starts with you.
Message to applicants applying to work in the U.S. and/or Canada:
The starting salary range posted for this position is $109,300.00 to $145,200.00 and reflects the projected salary range for new hires in this position in U.S. and/or Canada locations, not including incentive compensation*, equity, or benefits.
Individual pay is determined by the candidate's hiring location, market conditions, job-related skillset, experience, qualifications, education, certifications, and/or training. The full salary range for certain locations is listed below. For locations not listed below, the recruiter can share more details about compensation for the role in your location during the hiring process.
U.S. employees are offered benefits, subject to Cisco’s plan eligibility rules, which include medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, paid parental leave, short and long-term disability coverage, and basic life insurance. Please see the Cisco careers site to discover more benefits and perks. Employees may be eligible to receive grants of Cisco restricted stock units, which vest following continued employment with Cisco for defined periods of time.
U.S. employees are eligible for paid time away as described below, subject to Cisco’s policies:
Employees On Sales Plans Earn Performance-based Incentive Pay On Top Of Their Base Salary, Which Is Split Between Quota And Non-quota Components, Subject To The Applicable Cisco Plan. For Quota-based Incentive Pay, Cisco Typically Pays As Follows
The applicable full salary ranges for this position, by specific state, are listed below:
New York City Metro Area
$132,300.00 - $200,100.00
Non-Metro New York State & Washington State
$117,300.00 - $219,300.00
Job posting may be removed earlier if the position is filled or if a sufficient number of applications are received.
Business System Architect
Who We Are
Cisco IT is a transformation engine enabling people to do the best work of their lives. Our vision is to be admired as the world’s best IT organization! We lead with user experience, embrace agile ways of working, drive engineering effectiveness, and deliver with Cloud first, shift left, AI (Artificial Intelligence) powered technology.
Commerce Quote to Order team enables Cisco’s go-to-market strategy with a best-in-class commercial platform, focused on hardware, software subscription, services by using the power of data. Cisco Commerce team develops the next-generation Software solutions that handles 50 billion dollars of Cisco revenue. Our solutions handle massive data with multiple flows. We need our engineers to be versatile, fun-loving, and enthusiastic to tackle the latest problems as we continue to push technology forward. Our teams are constantly iterating, solving problems, and working together to empower our customers and partners.
Meet the Team
When you work with us, you will be part of a highly empowered collaborative "FUTURE IT" team who is passionate about the use of technology to deliver unprecedented business outcomes. You will work with business partners, internal and external partners, Cisco’s outsourced partners, and multi-functional teams.
Your Impact
As a Business Systems Analysis Manager, you will develop scalable futuristic architecture to address new business models, business challenges and help drive digital transformation. You will analyze internal processes, data, and problems, and identify benefits from enabling new capabilities by using new & emerging digital and cloud technologies.
You are a team member who leads by example, holds self-accountable for performance, takes complete ownership on all aspects of customer and project initiatives. You should be able to think creatively to find the optimal solution to problems and always be ready to learn modern technology , tools, and processes.
Key Responsibilities
- Provide architectural solutions / design across applications by analyzing the customer needs, current business processes and systems.
- Be a strategic partner to the business with deep understanding of their processes and act as a strategic consultant on their business system’s needs.
- Implement new features in a highly collaborative environment with product managers, UI/UX specialists, and software engineers.
- Demonstrate business knowledge & expertise to identify areas of improvement and create procedures to improve the existing systems and processes.
- Participate in the end-to-end software development lifecycle, adhering to the defined processes, and implementing solutions that support business needs.
- Conduct solution reviews, user demos and walkthroughs with the business partners and engineering teams.
- Deliver training and support to business users.
- 7 years of IT or relevant experience with a BS degree or equivalent.
- Familiar with requirements tracking, backlog grooming, requirements prioritization processes across multiple IT/Business partners.
- Process and systems background with knowledge and experience in agile project methodologies
- Outstanding analytical thinking and problem-solving skills.
- AI-related certifications
- Self-starter, who can work both independently and multi-functionally
- Positive and energetic personality that works well in a fast-paced and driven environment with expectations to deliver high-impact value to the company.
At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint.
Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere.
We are Cisco, and our power starts with you.
Message to applicants applying to work in the U.S. and/or Canada:
The starting salary range posted for this position is $109,300.00 to $145,200.00 and reflects the projected salary range for new hires in this position in U.S. and/or Canada locations, not including incentive compensation*, equity, or benefits.
Individual pay is determined by the candidate's hiring location, market conditions, job-related skillset, experience, qualifications, education, certifications, and/or training. The full salary range for certain locations is listed below. For locations not listed below, the recruiter can share more details about compensation for the role in your location during the hiring process.
U.S. employees are offered benefits, subject to Cisco’s plan eligibility rules, which include medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, paid parental leave, short and long-term disability coverage, and basic life insurance. Please see the Cisco careers site to discover more benefits and perks. Employees may be eligible to receive grants of Cisco restricted stock units, which vest following continued employment with Cisco for defined periods of time.
U.S. employees are eligible for paid time away as described below, subject to Cisco’s policies:
- 10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees
- 1 paid day off for employee’s birthday, paid year-end holiday shutdown, and 4 paid days off for personal wellness determined by Cisco
- Non-exempt employees** receive 16 days of paid vacation time per full calendar year, accrued at rate of 4.92 hours per pay period for full-time employees
- Exempt employees participate in Cisco’s flexible vacation time off program, which has no defined limit on how much vacation time eligible employees may use (subject to availability and some business limitations)
- 80 hours of sick time off provided on hire date and each January 1st thereafter, and up to 80 hours of unused sick time carried forward from one calendar year to the next
- Additional paid time away may be requested to deal with critical or emergency issues for family members
- Optional 10 paid days per full calendar year to volunteer
Employees On Sales Plans Earn Performance-based Incentive Pay On Top Of Their Base Salary, Which Is Split Between Quota And Non-quota Components, Subject To The Applicable Cisco Plan. For Quota-based Incentive Pay, Cisco Typically Pays As Follows
- .75% of incentive target for each 1% of revenue attainment up to 50% of quota;
- 1.5% of incentive target for each 1% of attainment between 50% and 75%;
- 1% of incentive target for each 1% of attainment between 75% and 100%; and
- Once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation.
The applicable full salary ranges for this position, by specific state, are listed below:
New York City Metro Area
$132,300.00 - $200,100.00
Non-Metro New York State & Washington State
$117,300.00 - $219,300.00
- For quota-based sales roles on Cisco’s sales plan, the ranges provided in this posting include base pay and sales target incentive compensation combined.
- Employees in Illinois, whether exempt or non-exempt, will participate in a unique time off program to meet local requirements.
Salary : $109,300 - $145,200