What are the responsibilities and job description for the Solutions Engineer - SLED position at Cisco Systems, Inc.?
Meet the Team
As part of the U.S. Public sector team at Cisco, you'll have the opportunity to serve customers who protect, serve, and educate their citizens. You'll be joining a group of highly technical individuals with a passion for helping customers solve complex technical challenges by leveraging our best-in-class Cisco portfolio. You will have a chance to create a real impact across your customer base while being part of a team that cultivates continuous learning and growth.
Your ImpactAs a Solutions Engineer, you will be at the forefront of our technical strategy, working closely with our SLED customers to understand their unique business and technical needs.
You will be covering a variety of different verticals including K12, Higher Education, and local governments and using your expertise to develop and implement innovative solutions that enable our customers to serve their constituents.
- Dive into our customers' business to gain a comprehensive understanding of their challenges and opportunities and develop technical strategies where Cisco can be positioned to help our customers.
- Work alongside our partners, architecture teams, and CX organization to ensure the successful adoption and optimization of our solutions.
- Establish a partnership with your Account Manager to drive a robust pipeline by focusing on discovery and demos that showcase the value of our portfolio.
- Build and maintain positive relationships with our customers by conducting regular in-person meetings and non-transactional touchpoints to cultivate trust and collaboration.
- Stay ahead of the curve with an always learning perspective to stay up to date on industry trends and competitive strategy
- Minimum 3 years in engineering role or network engineering role
- Bachelor's degree or equivalent work experience
- Experience with Cisco technologies, including networking, security, collaboration, or cloud solutions
- CCNP/CCDP or similar vendor certification
- Understanding of emerging technologies including, Software-Defined Networking (SDN), AI/ML, DevOps, and cloud solutions (AWS/Azure/GCP)
- Proficiency with Python, RESTCONF, NETCONF, YANG Suite
- Hands-on experience with core Cisco technologies including, IOS-XE, Firepower, Meraki, NX-OS, ACI, and NDFC
- Strong technical presentation skills with demonstrated experience articulating a complex technical solution to both technical and non-technical audiences, including C-level executives and be you, with us!
At Cisco, we're revolutionizing how data and infrastructure connect and protect organizations in the AI era - and beyond. We've been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint. Simply put - we power the future.
Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you'll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere.
We are Cisco, and our power starts with you.
