Campaign Operations Manager

This role will consider candidates in an remote location in the United States.

The application deadline for this role is 11/30/2025.

The Senior Campaign Operations Manager leads the team that powers campaign build and optimization across Cisco's Security Marketing organization. This leader owns the end-to-end campaign operations framework, from intake to launch to performance optimization, ensuring every program runs efficiently, accurately, and at scale.

They will guide a team of talented operations managers to execute best-in-class campaigns, partnering closely with other marketing teams, sales, and marketing technology to bring Cisco's stories to market with speed, precision, and impact.

What You'll Do
* Lead and mentor a team of Campaign Operations Managers to deliver high-quality campaign builds and flawless execution across Eloqua, Salesforce, and related platforms.
* Translate business goals into operational plans, including marketing campaign workflows and SLAs that improve velocity and accuracy.
* Partner cross-functionally with marketing, marketing technology, and sales teams to define Go-to-market priorities, how to leverage automation and AI, and streamline demand generation processes.
* Own campaign governance including quality control, testing, compliance, and performance reporting.
* Troubleshoot and optimize across marketing automation, integrations, and lead flow from capture to MQL to opportunity.
* Continuously improve processes and automation to simplify execution, reduce time-to-launch, and increase pipeline impact.
* Provide strategic input to Marketing leadership on operational maturity, roadmap, and investment opportunities.
* Champion team development, fostering collaboration, accountability, and a culture of continuous improvement.

Who You Are
* A marketing operations leader who thrives at the intersection of process, technology, and business impact.
* A systems thinker who balances precision with speed.
* An empathetic, empowering people manager who builds trust and clarity across teams.

Minimum Qualifications
* 10 years experience in marketing automation, and sales or marketing operations systems
* 3 years experience as a people leader
* Highly Proficient in Marketing Automation

Preferred Qualifications
* Experience managing projects with multiple language variations
* A strong communicator who can simplify complexity and build alignment among stakeholders

At Cisco, we're revolutionizing how data and infrastructure connect and protect organizations in the AI era - and beyond. We've been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint.

Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you'll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere.

We are Cisco, and our power starts with you.

Individual pay is determined by the candidate's hiring location, market conditions, job-related skillset, experience, qualifications, education, certifications, and/or training. The full salary range for certain locations is listed below. For locations not listed below, the recruiter can share more details about compensation for the role in your location during the hiring process.

U.S. employees are offered benefits, subject to Cisco's plan eligibility rules, which include medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, paid parental leave, short and long-term disability coverage, and basic life insurance. Please see the Cisco careers site to discover more benefits and perks. Employees may be eligible to receive grants of Cisco restricted stock units, which vest following continued employment with Cisco for defined periods of time.

U.S. employees are eligible for paid time away as described below, subject to Cisco's policies:

• 10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees

• 1 paid day off for employee's birthday, paid year-end holiday shutdown, and 4 paid days off for personal wellness determined by Cisco

• Non-exempt employees** receive 16 days of paid vacation time per full calendar year, accrued at rate of 4.92 hours per pay period for full-time employees

• Exempt employees participate in Cisco's flexible vacation time off program, which has no defined limit on how much vacation time eligible employees may use (subject to availability and some business limitations)

• 80 hours of sick time off provided on hire date and each January 1st thereafter, and up to 80 hours ofunused sick timecarried forwardfrom one calendar yearto the next

• Additional paid time away may be requested to deal with critical or emergency issues for family members

• Optional 10 paid days per full calendar year to volunteer

For non-sales roles, employees are also eligible to earn annual bonuses subject to Cisco's policies.

Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components, subject to the applicable Cisco plan. For quota-based incentive pay, Cisco typically pays as follows:

• .75% of incentive target for each 1% of revenue attainment up to 50% of quota;

• 1.5% of incentive target for each 1% of attainment between 50% and 75%;

• 1% of incentive target for each 1% of attainment between 75% and 100%; and

• Once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation.

For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay 0% up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.

The applicable full salary ranges for this position, by specific state, are listed below:

New York City Metro Area:

Non-Metro New York state & Washington state:

* For quota-based sales roles on Cisco's sales plan, the ranges provided in this posting include base pay and sales target incentive compensation combined.

** Employees in Illinois, whether exempt or non-exempt, will participate in a unique time off program to meet local requirements.