What are the responsibilities and job description for the Account Manager position at Cirtronics Corporation?
About Cirtronics
Join Cirtronics in Milford, NH (just a short commute from Nashua and Manchester) as a full-time Account Manager, with the opportunity to start in as little as 1–2 weeks.
Cirtronics is a leading Electronic Manufacturing Services (EMS) provider with over 40 years of experience supporting highly regulated and mission-critical industries, including medical, scientific, defense, robotics, and specialty industrial markets. As an employee-owned company, we take pride in our people, our quality systems, and our long-term customer partnerships. Our certifications include ISO 13485, ITAR, and CMMC.
If you enjoy building strong customer relationships, working cross-functionally, and playing a key role in driving account growth, this is a great opportunity to make an impact in a dynamic manufacturing environment.
Position Summary
As an Account Manager, you'll be the main point of contact for a set of customers, helping them succeed while supporting Cirtronics' growth. You'll participate in RFQ activity, including pricing strategy, proposal development, and coordination with engineering, operations, and supply chain teams.
Job Responsibilities
- Build and maintain strong relationships with customers, acting as their primary advocate
- Manage ongoing account activity, including forecasts, orders, and changes
- Partner with internal teams to support new product introductions and production ramp-ups
- Identify risks, cost opportunities, and manufacturability improvements
- Help resolve quality, supply chain, or schedule issues while maintaining customer trust
- Look for opportunities to grow existing accounts through expanded services
- Ensure account activity aligns with customer and regulatory requirements
Knowledge/Skills/Experience
- Strong communication skills and comfort working with both technical and non-technical stakeholders
- Ability to manage multiple priorities in a fast-paced, collaborative setting
- Bachelor's degree in business, Engineering, or a related field (or equivalent combination of experience and education)
- 5 years of experience in account management, program management, or customer-facing roles in manufacturing or a technical environment
- Experience in a technical manufacturing environment (EMS preferred)
- Experience supporting regulated industries
- Familiarity with BOMs, drawings, or NPI processes
- Experience with ERP or CRM systems
- Background in pricing, quoting, or commercial negotiations
Why You'll Love Working Here
Enjoy a relaxed, team-focused culture where your work is valued, plus great perks like:
- Weekly treats (Popcorn Mondays, Chips & Salsa Wednesdays, Soft Serve Thursdays)
- Early release on Fridays
- Free coffee daily
- On-site fitness and recreation center
We also offer a comprehensive benefits package including medical, dental, vision, life insurance, 401(k), ESOP, paid time off, tuition assistance, and more.