Flight Simulator Technician

Cirrus Aircraft's Mission is to deliver an aviation experience that is the pinnacle of innovation, quality, and safety to our customers. Cirrus Aircraft is the recognized global leader in personal aviation and the maker of the best-selling SR Series piston aircraft and the Vision Jet, the world's first single engine Personal Jet and recipient of the 2017 Robert J. Collier Trophy. Founded in 1984, the company has redefined performance, comfort and safety in aviation with innovations like the Cirrus Airframe Parachute System (CAPS) – the first FAA-certified whole-airframe parachute safety system included as standard equipment on an aircraft. To date, worldwide flight time on Cirrus aircraft has passed 16 million hours and over 250 people have returned home safely to their families as a result of the inclusion of CAPS as a standard feature on all Cirrus aircraft. Find out more

**The shift for this position will be 4/10 9:00 PM - 7:30 AM Mon-Fri**

Duties and Responsibilities/Essential Functions

• Performs preventive maintenance following manufacturer's schedule and procedures
• Performs corrective maintenance using basic troubleshooting skills and guidance from senior technicians
• Performs daily simulator preflight checks and post-flight checks on training devices
• Performs power-up and power-down procedures as required
• Provides technical support during simulator training events
• Follows company procedures to keep maintenance records and documentation
• Follows company procedure to maintain inventory records up to date
• Provides customer service support in a timely and professional manner
• Performs housekeeping tasks as necessary to maintain highest quality and presentation of the training devices
• Performs QTG tests
• Under supervision, provides technical support during upgrades and modifications of the training devices
• Must be flexible and willing to work any shift required by the Cirrus Vision Center operation including weekends, nights and holidays.

Qualifications

To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

Skills and Knowledge

• Understanding of federal aviation regulations and standards applicable to flight simulators and training centers
• Demonstrated ability to troubleshoot to system level by using software and hardware diagnostic tools
• Proficiency in the use of basic types of test equipment
• Demonstrated ability to perform PC hardware and basic network maintenance
• Demonstrated understanding of aviation systems and avionics and their equivalence in the flight simulator

Education Required

• 2-year technical degree in Electronics or Computer Technology or related field, or 3 years of equivalent experience

Experience Required

• 0 to 2 years direct flight simulator technical support

Competencies

To perform the job successfully, an individual should demonstrate the following competencies:

• Tech Savvy
• Action Oriented
• Collaborates
• Self-development
• Nimble Learning

Ensures Exceptional Customer Service:

• Energizes the Cirrus Service Essentials
• Strives to improve service performance.
• Anticipates guests' needs and responds promptly.
• Displays guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations.
• Handles guest problems and complaints

Cirrus provides a range of exciting benefits, including:

• 401(k) Plan: Dollar-for-dollar match up to 5% after 90 days, with 100% vesting.
• Employer-Paid Coverages: Group term life, short- and long-term disability insurance.
• Comprehensive Health Coverage: Medical, vision, dental, with additional dependent coverage options.
• Free Health Tracking: With rewards for meeting health goals.
• Generous PTO: 100 hours accrued within the first year.
• Employee Referral Bonus: For referring talented candidates.
• Career Development: Tuition reimbursement and professional growth opportunities.
• Exclusive Discounts: Access to partner and marketplace discounts.
• Community & Engagement: Company and employee clubs at various locations.

These benefits are designed to support your well-being, growth, and enjoyment at Cirrus

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this position. Duties, responsibilities and activities may change at any time with or without notice. Work beyond 40 hours per week may be required.

This opportunity is located in Knoxville, Tennessee. Chosen as the location for our Vision Center Campus, the hub of our customer experience activities, Knoxville is often described as a hidden gem. Surrounded by the Smoky Mountains and home to the rambling Tennessee River, the town offers a plethora of outdoor activities and a vibrant downtown. Very few places feature the opportunity to experience live music, culture, outdoor adventures and acclaimed cuisine in one location. It's no wonder why Knoxville was recently named as a "Top 10 Destination on the Rise" by Trip Advisor.

Cirrus is dedicated to a drug-free work environment promoting equal employment opportunity. Qualified applicants will receive consideration for employment without regard to race, sex, national origin, color, age, disability, religion, pregnancy, veteran status, marital and family status, sexual orientation, receipt of public assistance, genetic information or any other characteristic protected by applicable law.

Behaviors

Preferred

• Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well
• Dedicated: Devoted to a task or purpose with loyalty or integrity

Motivations

Preferred

• Goal Completion: Inspired to perform well by the completion of tasks
• Growth Opportunities: Inspired to perform well by the chance to take on more responsibility
• Self-Starter: Inspired to perform without outside help

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.