What are the responsibilities and job description for the OCJ - Juror Assistance Support Staff position at Circuit Court of Cook County, Illinois?
OFFICE OF THE CHIEF JUDGE
CIRCUIT COURT OF COOK COUNTY, ILLINOIS
JOB DESCRIPTION
JOB TITLE: JUROR ASSISTANCE SUPPORT STAFF - BILINGUAL ENGLISH/SPANISH
BUDGET TITLE: STENOGRAPHER IV
UNION: TEAMSTERS LOCAL 700
GRADE: 11
SALARY: ENTRY RATE: $42,879 plus bilingual stipend
Job Summary and Duties: The Juror Assistance Support Staff is employed by the Office of the Chief Judge and reports to the Jury Administrator or his/her designee. The position requires a high degree of integrity and discretion, the interpersonal skills to interact cordially and professionally with court staff, jurors and potential jurors, and the public and the ability to contribute as a member of the Jury Administration team.
The duties and responsibilities of the Juror Assistance Support Staff include, but are not limited to:
- Answer telephone calls from potential jurors, providing polite and courteous customer support in English and Spanish, to identify juror hardships and inform them of the necessary steps to submit requests for hardships excusals or deferrals.
- Assist walk-in potential jurors, providing polite and courteous customer support in English and Spanish to identify juror hardships and inform them of the necessary steps to submit requests for hardships excusals or deferrals.
- Prepare petit and grand jury summonses for delivery to the post office.
- Enter return mail into the jury computer system and file the envelopes according to the record retention policy.
- Read, code, and enter faxed or mailed juror documentation into the jury computer system.
- Perform such other duties as are directed by the Jury Administrator or designee
The duties listed are not set forth for the purpose of limiting the assignment of work. They are not to be construed as a complete list of the duties to be performed under the job title or those to be performed temporarily outside an employee’s normal line of work.
Job Requirements:
- Record of excellent customer service preferred
- Ability to solve problems
- Excellent English and Spanish written and oral communication skills
- Excellent computer and telephone skills
- Ability to work cooperatively
- Reliability and dependability
Othere requirements:
Working conditions/physical requirements:
- Ability to sit at a desk and communicate via telephone for extended periods of time
- Ability to move around the jury room, courthouse, and elsewhere as required
- Ability to intermittently twist to reach equipment and supplies
- Ability to perform simple grasping and fine manipulation
- Strength to lift objects weighing up to 25 pounds
- Ability to use a telephone and computer
This position requires a pre-employment drug screening and criminal background check. Applicants are advised that as a Drug Free Workplace, use of medical or recreational marijuana is prohibited and will disqualify a candidate from employment. All offers of employment are contingent upon successful completion of all required screening criteria.
Information concerning the benefits for this position can be found at the Circuit Court of Cook County Employment Opportunities Page.
Please apply by filling out the application at our Career Page.
THE OFFICE OF THE CHIEF JUDGE IS AN EQUAL OPPORTUNITY EMPLOYER
It is the policy of the Office of the Chief Judge of the Circuit Court of Cook County to provide equal opportunity in employment to all employees and applicants for employment. No person is to be discriminated against in employment because of race, religion, color, sex, age, national origin, disability, or sexual orientation.Revised April, 2025
Salary : $42,879
