What are the responsibilities and job description for the Civil DCM Coordinator position at Circuit Court for Prince George's County?
Nature and Variety of Work
Under the direction of the Director of Calendar Management, the Civil Differentiated Case Management (DCM) Coordinator is responsible for coordinating, monitoring, analyzing, and improving civil caseflow management processes for Civil Law, Equity, and Foreclosure matters. The incumbent serves as a key resource in ensuring compliance with the Civil DCM Plan, Maryland Rules, Administrative Orders, and applicable court policies.
This position analyzes case-processing workflows, identifies operational efficiencies, monitors case-flow trends, and provides recommendations to enhance the timely and effective disposition of cases. The Civil DCM Coordinator works collaboratively with judges, court leadership, court staff, and justice partners to support the Court’s commitment to the fair, efficient, and timely administration of justice.
Examples of Work
Examples Of Work Include, But Are Not Limited To
Education and Experience
Bachelor’s degree from an accredited college or university in Public Administration, Business Administration, Criminal Justice, Legal Studies, Social Sciences, or a closely related field, and three (3) years of progressively responsible experience in court operations, case management, judicial administration, legal support services, or a related field.
OR
An equivalent combination of education, training, and experience that provides the required knowledge, skills, and abilities.
Experience working within a court system, legal environment, or judicial branch organization is highly desirable.
Preferred Qualifications
Knowledge, Skills, and Abilities
Selected candidates will be required to successfully complete a comprehensive background investigation prior to appointment.
Work is performed primarily in a standard office environment. The position may require attendance at meetings, training sessions, and court proceedings as necessary.
The Circuit Court for Prince George's County is an equal opportunity employer committed to fostering a diverse, inclusive, and respectful workplace. Reasonable accommodations will be provided in accordance with applicable law.
A request for ADA accommodations for interviews should be made at the time of interview notification.
The Circuit Court for Prince George's County offers a complete benefits package to regular full-time employees including medical benefits, dental care, flexible spending accounts, life insurance, long-term disability insurance, pension, holidays, vacations, sick leave and deferred compensation plans.
To learn more, please visit our benefits page.
01
Which of the following best describes your level of completed education?
Please select your field of study
Do you have professional experience working within a court system, judicial branch, or legal environment?
If you answered "Yes," please describe your experience working in a court system or legal environment. Include the employer, your position, dates of employment, and your primary responsibilities. Please do not respond with "See Resume." If none, enter "N/A."
05
Do you have experience with caseflow management, court scheduling, calendar management, or Differentiated Case Management (DCM)?
If you answered "Yes," describe your experience with caseflow management, court scheduling, or DCM. Include the employer, dates of employment, and specific responsibilities. Please do not respond with "See Resume." If none, enter "N/A."
07
Describe your experience analyzing operational or statistical data to identify trends, improve processes, or support management decisions. Include the employer, dates of employment, software used, and examples of reports you prepared. Please do not respond with "See Resume." If none, enter "N/A."
08
Do you have experience conducting quality assurance reviews, audits, or compliance reviews?
Describe your experience conducting quality assurance reviews, audits, or compliance reviews. Please do not respond with "See Resume." If none, enter "N/A."
10
Which of the following software or case management systems have you used? (Select all that apply.)
Rate your proficiency using Microsoft Excel.
Under the direction of the Director of Calendar Management, the Civil Differentiated Case Management (DCM) Coordinator is responsible for coordinating, monitoring, analyzing, and improving civil caseflow management processes for Civil Law, Equity, and Foreclosure matters. The incumbent serves as a key resource in ensuring compliance with the Civil DCM Plan, Maryland Rules, Administrative Orders, and applicable court policies.
This position analyzes case-processing workflows, identifies operational efficiencies, monitors case-flow trends, and provides recommendations to enhance the timely and effective disposition of cases. The Civil DCM Coordinator works collaboratively with judges, court leadership, court staff, and justice partners to support the Court’s commitment to the fair, efficient, and timely administration of justice.
Examples of Work
Examples Of Work Include, But Are Not Limited To
- Monitors civil case flow to ensure compliance with the Civil DCM Plan, Maryland Rules, and applicable court policies and procedures.
- Analyze statistical reports to measure accuracy and compliance of civil scheduling practices as part of quality assurance using a variety of technological applications.
- Assist with reports, recommendations, and presentations for the Administrative Judge, Civil Coordinating Judge, Deputy Court Administrator, and other court leadership.
- Review civil and foreclosure case records to determine readiness for scheduling, hearings, settlement conferences, trial assignments, including Maryland Rule 2-507 evaluation.
- Identify case-processing issues, procedural inconsistencies, and workflow challenges, and recommend corrective actions.
- Collaborate with judges, magistrates, court administration, and the Clerk’s Office to improve case management processes and court efficiency.
- Assist with case flow data and performance metrics to identify trends, emerging issues, and opportunities for process improvement.
- Assist in developing, implementing, and maintaining civil case management procedures and operational guidelines.
- Participate in internal and external committees, workgroups, and professional development activities related to court administration and case flow management.
- Assist with special projects, strategic initiatives, and operational studies related to court performance and case processing.
- Perform other related duties as required.
Education and Experience
Bachelor’s degree from an accredited college or university in Public Administration, Business Administration, Criminal Justice, Legal Studies, Social Sciences, or a closely related field, and three (3) years of progressively responsible experience in court operations, case management, judicial administration, legal support services, or a related field.
OR
An equivalent combination of education, training, and experience that provides the required knowledge, skills, and abilities.
Experience working within a court system, legal environment, or judicial branch organization is highly desirable.
Preferred Qualifications
- Experience with court scheduling, calendar management, or differentiated case management (DCM).
- Experience analyzing caseflow data and preparing operational or statistical reports.
- Experience interpreting and applying court rules, administrative orders, and legal procedures.
- Experience conducting process improvement, quality assurance, or operational reviews.
- Experience using case management systems and reporting tools.
- Knowledge of Maryland civil court procedures and foreclosure processes.
- Advanced proficiency in Microsoft Excel and data analysis.
Knowledge, Skills, and Abilities
- Principles and practices of court administration and caseflow management.
- Maryland Rules, court procedures, and civil case processing practices.
- Data collection, analysis, reporting, and performance measurement techniques.
- Office administration and records management practices.
- Principles of process improvement and operational efficiency.
- Researching, analyzing, and interpreting complex information.
- Preparing reports, presentations, and recommendations.
- Utilizing Microsoft Office Suite, including Excel, Word, Outlook, and PowerPoint.
- Managing multiple priorities and deadlines in a fast-paced environment.
- Building effective working relationships with judges, court personnel, attorneys, and external stakeholders.
- Exercise sound judgment and discretion in handling confidential information.
- Identify problems, evaluate alternatives, and implement effective solutions.
- Communicate effectively both orally and in writing.
- Work independently while also functioning effectively as part of a team.
- Adapt to changing priorities and operational needs.
- Interpret and apply laws, policies, procedures, and court rules.
Selected candidates will be required to successfully complete a comprehensive background investigation prior to appointment.
Work is performed primarily in a standard office environment. The position may require attendance at meetings, training sessions, and court proceedings as necessary.
The Circuit Court for Prince George's County is an equal opportunity employer committed to fostering a diverse, inclusive, and respectful workplace. Reasonable accommodations will be provided in accordance with applicable law.
A request for ADA accommodations for interviews should be made at the time of interview notification.
The Circuit Court for Prince George's County offers a complete benefits package to regular full-time employees including medical benefits, dental care, flexible spending accounts, life insurance, long-term disability insurance, pension, holidays, vacations, sick leave and deferred compensation plans.
To learn more, please visit our benefits page.
01
Which of the following best describes your level of completed education?
- High School or G.E.D.
- Associates degree
- Bachelor's degree
- Master's Degree or higher
Please select your field of study
- Public Administration
- Business Administration
- Criminal Justice
- Legal Studies
- Social Studies
- Other
Do you have professional experience working within a court system, judicial branch, or legal environment?
- Yes
- No
If you answered "Yes," please describe your experience working in a court system or legal environment. Include the employer, your position, dates of employment, and your primary responsibilities. Please do not respond with "See Resume." If none, enter "N/A."
05
Do you have experience with caseflow management, court scheduling, calendar management, or Differentiated Case Management (DCM)?
- Yes
- No
If you answered "Yes," describe your experience with caseflow management, court scheduling, or DCM. Include the employer, dates of employment, and specific responsibilities. Please do not respond with "See Resume." If none, enter "N/A."
07
Describe your experience analyzing operational or statistical data to identify trends, improve processes, or support management decisions. Include the employer, dates of employment, software used, and examples of reports you prepared. Please do not respond with "See Resume." If none, enter "N/A."
08
Do you have experience conducting quality assurance reviews, audits, or compliance reviews?
- Yes
- No
Describe your experience conducting quality assurance reviews, audits, or compliance reviews. Please do not respond with "See Resume." If none, enter "N/A."
10
Which of the following software or case management systems have you used? (Select all that apply.)
- Enterprise Justice (Odyssey)
- Microsoft Excel (Advanced)
- Microsoft Access
- Tableau
- Other Court Case Management System
- None of the Above
Rate your proficiency using Microsoft Excel.
- Beginner
- Intermediate
- Advanced (Pivot Tables, VLOOKUP/XLOOKUP, formulas)
- Expert (Advanced formulas, dashboards, data analysis)
- Required Question