Regional Manager - Clinical Research

Description

Background:

Circuit Clinical® is on a mission to transform the way people find, choose, and participate in clinical research by building one of the largest, most diverse integrated research organizations in the U.S and through our award-winning patient experience platform, TrialJourney®.

We are searching for a Regional Clinical Research Site Operations Manager to join our team!

Circuit Clinical was ranked 20th nationally for Best Workplaces for Innovators by Fast Company® and was named an Inc. Magazine® Best Workplaces 2021. Topping a long list of innovation and startup awards over the last 5 years – including winning SCOPE’s Participant Engagement Award and winning at 43North - Circuit recently won Fast Company’s World Changing Ideas™ Award.

Our award-winning culture is grounded on a belief in the values of transparency, inclusion, accountability, performance, talent seeking, & continuous learning. We live these values every day and we’re looking for a leader who embodies them. Our focus is on building an incredible, hard charging Team and on providing them with the opportunity to do the best work of their careers. In short, we’re motivated to take on the hardest problems in the development of new medicines – this is Work That Matters.

To accomplish our Mission, we know we must recruit the most dynamic, mission-driven, empathetic, and passionate leaders in our industry. That’s where you come in!

What We Offer:

If you’ve been looking for a chance to work with an amazing, highly motivated team and to have direct impact in building a transformative clinical trials company every day – that is exactly what we’re offering. We provide competitive benefits and an environment focused on helping you grow personally and professionally.

Requirements

You’ll Be Responsible For:

• Provide direct managerial oversight to our district Lead Clinical Research Coordinators and associated clinical research site staff, ensuring each member is meeting study specific and business-related expectations
• Manage clinical research program and operations in accordance with Circuit Clinical procedures and policies
• Coach and mentor staff to establish opportunities for career development. Foster and maintain a positive, results-oriented work environment.
• Assist Associate Director of Site Enablement to support feasibilities for potential new business opportunities within your region.
• Partner with Patient Recruitment team to maximize patient enrollment and retention.
• Partner with the operations leadership team to ensure alignment with the company’s vision and implementation of the Circuit business model within the designated region
• Assist the VP Site Operations with protocol deconstruction and budget grids for clinical trial operations
• Assist the Network team in maintaining strong relationships with our current research providers as well as cultivate new relationships with potential new customers
• Assist with the identification of clinical trials that best align with the population and financial goals of Circuit Clinical
• Maintain QA and tracking systems at the site level, ensuring accurate completion of all activities required to start and run a clinical trial.
• May be required to step in to support Network site(s) as a CRC in situations when needed
• Experience training CRCs, other research staff, and physicians on proper clinical trial execution
• Experience in training site staff for responsibilities involved in Clinical trials and experience in managing direct reports
• In-depth knowledge of ICH / GCP requirements, FDA regulations and obligations of clinical research staff, most importantly, the Clinical Research Coordinator role in conducting clinical studies
• Maintain the operational integrity of current research sites

Your Qualifications:

• Bachelor’s degree required
• Current licensure as a registered nurse in the state of practice for RN’s, strongly preferred.
• Minimum of 3-5 years clinical research experience required, preferably as a Research Coordinator
• 3-5 years of proven success in a leadership role
• Proficient with Microsoft Office
• Knowledge of EMR systems
• Knowledge of CRM
• Knowledge of CTMS

Who You Are:

We prize 4 traits above all others:

Hungry: we like people who are ambitious for themselves AND for our Mission and for each other – we’ll all win together and that takes real drive

Happy: we seek pragmatic optimists – pessimism and ironic dispositions, especially in leadership can kill startups – we seek those who know the world can be improved by those who work hard and smart to change it

Humble: not the false “I’m not really anything” kind of modesty – we like swagger! But we prize people who are confident who know they are great, and so is everyone around them… and act accordingly

Smart: there are a LOT of smart people here… but smart is last for a reason. We want those kinds of smart people who can collaborate and respect the intelligence of others.

What Else Predicts Success and Happiness for you at Circuit?

• At your core, you are an orchestrator. You are able to understand a vision and thrive on managing, coordinating, organizing, and arranging the details to create a structure and framework around that vision.
• You are an excellent communicator, both verbally and written. You will need to clearly articulate the business and study needs to your direct reports as well as prepare and present status updates to leadership.
• You have a critical, but kind eye. You see gaps and work proactively to close them. You enjoy tightening up loose ends and improving inefficiencies.
• You are comfortable with delegation. You will need to provide a clear delegation of duties and expectations so that each site is running smoothly.
• You tend to be 10 steps ahead of the game and can anticipate needs before they happen. This comes at no loss to the current state and ability to complete daily tasks.
• This is likely because you like to ask questions. You understand the need to obtain drilled down details to have smooth operating success. You are able to live in those details without losing sight of the bigger picture and the end result. Nothing falls through the cracks on your watch.
• You are proactive. When problems arise, you think through them logically and with clarity and work to resolve them swiftly.
• You are collaborative and work well in a team environment.
• You have a growth mindset and embody our core value of continuous learning - you don’t take failures or mistakes as setbacks, instead asking what did I learn and how can I improve?
• You are results oriented and see projects through to the finish line without losing momentum
• You practice accountability - taking ownership for your work and results.
• You are readily transparent and share pertinent information in a timely manner.
• As a Regional Research Manager, you have an interest and passion for leadership. You work to motivate and guide your direct reports in a supportive manner, and equally challenge them to grow in their roles and responsibilities. You have a way of delivering constructive feedback in a clear, articulate, and helpful manner.

The Other Fine Print:

Location: This position can be headquartered remotely, near our Western New York location but with the travel requirements outlined below

Travel: Will require regular travel between assigned research sites in West Seneca, NY and Niagara Falls, NY and periodic travel to our corporate office located in Buffalo, NY

Exemption Status: Full time, exempt

Physical Requirements: the following physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions: Regularly required to sit, walk, and stand use hands; reach with hands and arms; talk and hear. Specific vision abilities include close vision. Other duties: the duties and responsibilities described are not a comprehensive list and that additional tasks may be assigned to the employee from time to time; or the scope of the job.