Intake Medical Assistant (59047)

Essential Responsibilities:

Duties include, but are not limited to:

• Completes the admission paperwork with patient and provider, including the Financial Attestation Form.

• Calls the Respite HUC to coordinate admission and call Nurse Manager if the patient requires specific Medication, DME or IV antibiotics

• Answers all call to the Intake Phone

• Attends both the a.m. and p.m. daily Intake Review meeting

• Acts as backup for the Intake Coordinator for Referrals

• Helps with scanning at either Respite facility

• Schedules outpatient post discharge appointments for patients who do not meet admission criteria.

• Distributes marketing flyers to facilities with downtime.

• If all Intake duties are complete, will redeploy to other facilities

• Collaborates with the Provider/Nurse throughout each shift to determine work assignments and priorities, as well as communicating the status of delegated task completion and outcome of patient data findings

• Maintains timely, ongoing verbal communication in order to assure good care of patients and the effective running of the clinic

• Responsible for collecting, collating and entering required data and information into the applicable database or format in an accurate and timely manner

• Treats each patient in a manner that preserves and supports patient confidentiality, patient rights, and patient dignity

• Assures a clean, orderly, and functional work environment

• Assists with copying, faxing and filing as needed

• Phone coverage and triage of calls when necessary

• Ability and willingness to perform medical assistant duties at other CTC clinic sites

• Performs other duties as required

Qualifications: 

Basic Knowledge/Skills: 

• Basic knowledge of medical terminology 

• Completion of an approved Medical Assistant training course 

• Able to obtain vital signs accurately 

• Ability to use personal computer for recording patient data /history 

• Proficient in reading and writing skills in English 

• Excellent communication and customer service skills 

• Ability to work in a fast-paced, challenging environment 

• Demonstrated interest in working with an underserved population 

Experience  

• 1 years of MA experience. 

• High school diploma or GED (preferred but not required) 

• Experience in a medical environment highly desirable  

• Bi-lingual communicative skills preferred 

• CPR/BLS certification 

• Requires a current Arizona state driver’s license