What are the responsibilities and job description for the Field Application Specialist position at Circle Strategies, Inc.?
About Dynamic42 and ViaSante Solutions
Dynamic42
GmbH is advancing next-generation in vitro models through
innovative Organ-on-Chip technology. Our platform enables more predictive and
ethical pre-clinical testing by mimicking human physiology at the micro-scale,
transforming how researchers and companies approach drug discovery and
toxicology.
ViaSante
Solutions (VSS) serves as the U.S. employer of record for Dynamic42 GmbH, a leader in
Organ-on-Chip systems. While VSS manages payroll, benefits, and employment,
your day-to-day work will directly support Dynamic42’s mission of enabling
better science for better health.
Position Summary
The ideal candidate brings hands-on experience in cell
biology, tissue engineering, or advanced in vitro models, combined with strong
communication skills and a passion for enabling scientific innovation. This
position requires technical depth, customer-facing professionalism, and strong
problem-solving capabilities.
Essential Duties and Responsibilities
Customer
Engagement and Business Development
- Identify, engage, and qualify new
customers across academia, biotech, and pharmaceutical sectors.
- Support the sales team with scientific
presentations, product demonstrations, and technical discussions.
- Collaborate with marketing and sales leadership
to develop webinars, outreach materials, and technical content.
Technical Training and Support
- Train new customers on the operation and
experimental design of Dynamic42 Organ-on-Chip systems, both on-site and
remotely.
- Provide expert guidance on assay setup, data
interpretation, and integration with customer workflows.
- Serve as the primary technical liaison between
customer teams and internal R&D/product development.
- Troubleshoot user challenges and ensure customer
satisfaction through sustained follow-up support.
Collaboration and Feedback
- Communicate customer feedback to internal teams
to guide product improvements.
- Contribute to application notes, case studies,
white papers, and technical documentation.
- Represent Dynamic42 at conferences, workshops,
and industry events.
- Contribute to customer documentation and ensure
CRM data is up to date.
Compliance and Data Integrity
- Maintain adherence to laboratory safety
standards and data integrity requirements.
- Support quality and regulatory compliance
relevant to pre-clinical and life sciences R&D.
Requirements
- M.S. or Ph.D. in Cell Biology, Bio engineering,
Pharmacology, or related field.
- Minimum 3 years of hands-on laboratory
experience with advanced in vitro models (Organ-on-Chip, 3D culture,
microfluidics, or cell-based assays).
- Strong understanding of cell culture techniques
and micro-physiological systems.
- Previous customer-facing experience (Field
Applications, Technical Support, or Sales Support).
- Excellent presentation and communication skills.
- Highly organized, proactive, and collaborative;
able to manage multiple projects simultaneously.
- Willingness to travel 30–50% for customer visits
and scientific events.
Preferred Qualifications
- Experience in pharmaceutical, biotech, or
scientific instrumentation industries.
- Familiarity with CRM tools (e.g., Salesforce)
and data management systems.
- History of published application notes, case
studies, or conference presentations.
- Bilingual skills (Spanish preferred).
Salary : $110,000 - $140,000