What are the responsibilities and job description for the Outreach and Community Engagement Coordinator position at Circle of Life Home Care Anishinaabe?
Circle of Life is a leading home care agency serving 6 states. We provide services for seniors, children, and people with disabilities, and our mission is to “honor those we serve.” We take pride in the responsibility we have to care for our clients so that they can stay independent in their own homes and communities because we believe that home is the safest place to be.
Circle of Life is growing, and we have an opening for an Outreach and Community Engagement Coordinator to join our AZ team. The Outreach and Community Engagement Coordinator will lead community engagement and education efforts within the Navajo Nation, with a focus on high-potential service areas. This role is responsible for building strong, culturally respectful relationships with community members, healthcare providers, and partnering organizations to increase awareness of Medicaid/AHCCCS and ALTCS programs, support eligibility and enrollment, and coordinate referrals to ensure individuals receive timely and appropriate care.
Good For Employees
Circle of Life’s focus is creating a workplace where respect, appreciation and teamwork are the shared experiences of our team. We do good for our employees by collaborating on scheduling, a focus on wellbeing, a client-first directive, respecting and valuing every team member while having fun along with top industry compensation and benefits.
Good Deeds
We also do good in our work. Our team of office and field staff cares about each other and the clients we serve. We help one another. We care for and provide for a wide range of clients with a focus on honoring those we serve.
Position Duties Include
- Build trust and foster relationships with members of the Navajo Nation and local community organizations.
- Conduct outreach activities at community events, provider sites, chapter houses, and other local venues.
- Provide culturally sensitive education on Medicaid/AHCCCS and ALTCS programs, eligibility requirements, and enrollment processes.
- Deliver in-services, presentations, and distribute informational materials to increase program awareness and access.
- Establish and maintain strong partnerships with IHS hospitals, DC planners, social workers, skilled nursing facilities (SNFs), ALTCS case managers, and other referral sources.
- Serve as a point of contact for local providers and collaborate to support shared community goals.
- Act as a liaison between community members and service providers to ensure smooth, informed transitions into care programs.
- Support referral workflows to ensure timely intake, follow-through, and communication with all parties involved.
- Track and document outreach activities, events, contacts, and referral data.
- Provide regular reports on outreach outcomes, community needs, and trends to support organizational planning and improvement.
Qualifications
Qualified applicants should have excellent verbal and written communication skills, excellent interpersonal and customer service skills, organizational skills and attention to detail and time management skills. Industry knowledge is highly preferred.
How Good?
- Positively change the lives of individuals and families in our communities
- Provide access to care for those who have been traditionally overlooked by the health care system
- Support a talented team and be a part of a team that supports each other
Benefits Include
- Medical, Dental, 401K, Mileage, Flexible Schedules, Vision, Year-End Bonus