What are the responsibilities and job description for the Collections Specialist position at Circle Logistics?
Collections Specialist
Ready to Drive Your Career Forward? At Circle Logistics, we’re not just offering a job; we’re inviting you to embark on a fulfilling career journey. If you're eager for more than the ordinary and want to contribute to a vibrant, growing industry, we want you on our Circle Logistics Team!
Why Circle Logistics? We believe in the perfect blend of hard work and having fun. Our competitive compensation and robust benefits package are designed to empower you to excel, thrive, and truly enjoy your life. Every day you come into work, you are entering a competitive
and engaging work environment. We recognize what you give to make that happen. That is why we recognize those who go the extra mile and celebrate our victories as a team.
Who We Are: Circle Logistics is a leading third-party logistics provider committed to delivering on our promises of Unwavering Service, Tailored Communication, and Innovative Solutions. With over a decade of experience, we’ve evolved from a small team to a thriving company valued at half a billion dollars, fueled by an entrepreneurial spirit. Our team of over 500 talented individuals is passionate about delivering exceptional service, personalized communication, and groundbreaking solutions in a high-energy transportation industry that never sleeps!
What We’re Looking For: Are you a driven go-getter with GRIT, TENACITY, and an unstoppable desire to WIN? If so, we want to hear from you!
Overview:
As a Collections Specialist you will work in a fast-paced environment, coordinating our day-to-day shipments and supporting the efforts of our office by providing visibility and maintaining accurate documentation for all loads. The key responsibilities of this role are to provide clear and concise communication, troubleshoot customer concerns, and proactively monitor the movement of freight to ensure customer satisfaction.
Responsibilities:
Ready to Drive Your Career Forward? At Circle Logistics, we’re not just offering a job; we’re inviting you to embark on a fulfilling career journey. If you're eager for more than the ordinary and want to contribute to a vibrant, growing industry, we want you on our Circle Logistics Team!
Why Circle Logistics? We believe in the perfect blend of hard work and having fun. Our competitive compensation and robust benefits package are designed to empower you to excel, thrive, and truly enjoy your life. Every day you come into work, you are entering a competitive
and engaging work environment. We recognize what you give to make that happen. That is why we recognize those who go the extra mile and celebrate our victories as a team.
Who We Are: Circle Logistics is a leading third-party logistics provider committed to delivering on our promises of Unwavering Service, Tailored Communication, and Innovative Solutions. With over a decade of experience, we’ve evolved from a small team to a thriving company valued at half a billion dollars, fueled by an entrepreneurial spirit. Our team of over 500 talented individuals is passionate about delivering exceptional service, personalized communication, and groundbreaking solutions in a high-energy transportation industry that never sleeps!
What We’re Looking For: Are you a driven go-getter with GRIT, TENACITY, and an unstoppable desire to WIN? If so, we want to hear from you!
Overview:
As a Collections Specialist you will work in a fast-paced environment, coordinating our day-to-day shipments and supporting the efforts of our office by providing visibility and maintaining accurate documentation for all loads. The key responsibilities of this role are to provide clear and concise communication, troubleshoot customer concerns, and proactively monitor the movement of freight to ensure customer satisfaction.
Responsibilities:
- Perform collection activities in order to meet current goals and metrics
- Customer Service Representative for open accounts receivable
- Review rejected invoices for validity
- Forward rejected invoices on to the appropriate parties for resolution
- Verify payment status of outstanding invoices
- Document interaction with customers
- Identify collection problems and recommend corrective action for slow/poor-paying customers
- Make collection calls
- Prepare and maintain demand letters
- Resend invoices and customer statements of account as needed or requested
- Review the cash application report for discrepancies
- Review unapplied and cash on hold reports and apply appropriately
- Notify CSR's when they have customers over credit limit
- Work with CSR's, Brokers, and Customers to bring them within approved credit limits
- Work with sales representatives to improve collections and customer knowledge of credit, billing and collection policy
- Perform other special projects and duties as assigned
Minimum Qualifications:
- One year of collections/accounts receivable experience is required
- College Degree a plus
- Experience in the transportation industry is preferred
- Must have excellent communication skills, both verbal and written, with the ability to effectively interface with customers and internal personnel
- Must be able to multitask and work in a fast-paced environment
- Proficiency with software programs such as MS products, Excel, Outlook, and Lotus Notes is preferred
- Must be a team player with high energy, strong organizational, and problem-solving skills
- Must be able to work with minimal supervision
Benefits:
- Full-time: 40 hours per week
- Room for advancement in a fast-growing company that promotes from within
- Paid holidays and paid time off
- Health, vision, and dental insurance benefits
- 401(k) Plan
Ready to steer your career in a forward-thinking logistics company? Join us at Circle Logistics, where your drive and expertise will help us navigate new opportunities. Apply today, and together, we’ll keep the world moving!