What are the responsibilities and job description for the Manager, Business Analysis & Agile Delivery position at Circle K?
Manager, Business Analysis & Agile Delivery – Global Data Engineering & BI
The Role
We’re looking for an experienced people leader with strong Agile delivery expertise to lead our Business Analysts (BAs) and Scrum Masters/Project Managers in the Global Data Engineering & Business Intelligence (BI) function. This role is about more than managing projects — it’s about developing talent, shaping Agile practices, and driving high-impact data initiatives.
You’ll coach and mentor a diverse team, champion Agile delivery, and partner closely with technical and business leaders to ensure we’re building the right solutions in the right way. The ideal candidate combines a deep understanding of data and analytics with a track record of managing and growing high-performing teams.
What You’ll Do
- Lead, inspire, and grow a team of Business Analysts and Scrum Masters, fostering a culture of collaboration, accountability, and continuous improvement.
- Provide coaching and performance management, helping team members develop career paths and strengthen their skills in business analysis and Agile delivery.
- Oversee requirements gathering, documentation, and translation of business needs into technical solutions across multiple data and BI initiatives.
- Drive adoption of Agile best practices and ensure consistent delivery approaches across teams.
- Act as an escalation point for project issues, scope alignment, and cross-functional dependencies.
- Collaborate with engineering, product, and business stakeholders to deliver high-quality solutions on time.
- Standardize and continuously improve BA and Scrum Master processes, templates, and tool usage.
- Balance team capacity and prioritize work to focus on the highest-value initiatives.
- Support talent acquisition, onboarding, and career development within the BA and Scrum Master community.
What You’ll Bring
- 8 years in business analysis, Agile delivery, and/or data-focused project management, including 3 years of direct people management.
- Proven success leading Agile teams (Scrum or Kanban) and scaling Agile practices across multiple initiatives.
- Solid understanding of data engineering, BI, and analytics ecosystems.
- Experience mentoring and developing talent, with a passion for building team capabilities.
- Strong communication skills with the ability to influence and align stakeholders at all levels.
- Expertise in Jira, Confluence, Azure DevOps, or similar project management tools.
- Ability to manage multiple priorities in a fast-paced, matrixed environment.
- Bachelor’s degree in Information Systems, Data Analytics, or related field; relevant certifications (CSM, PMI-ACP, CBAP) a plus.
Why You’ll Love Working Here
You’ll be at the intersection of leadership, Agile delivery, and data innovation, shaping how our teams work and grow while making a measurable impact on the business. If you’re energized by leading people and delivering outcomes, we want to talk to you.
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Circle K is an Equal Opportunity Employer.
The Company complies with the Americans with Disabilities Act (the ADA) and all state and local disability laws. Applicants with disabilities may be entitled to a reasonable accommodation under the terms of the ADA and certain state or local laws as long as it does not impose an undue hardship on the Company. Please inform the Company’s Human Resources Representative if you need assistance completing any forms or to otherwise participate in the application process.
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