What are the responsibilities and job description for the Food Captain position at Circle K Stores, Inc.?
The Food Captain owns total food execution in store. He/She supports the Store Manager ensuring store associates are properly trained and coached on Food operational excellence and customer service. The Food Captain owns food profitability, sales and margin performance with training, knowledge, production, ordering and total operational execution of tasks related to the Food Category. This role ensures all proper Food Safety practices and procedures are adhered to. This person appoints a food lead when not working in store.
Job Description
ACCOUNTABILITIES
- Food Category expert in store
- Ensures all food operational execution in store are followed to maximize sales and reduce waste.
- Train, teach and coach store associates on Food execution, production, re-plenishment, ordering, organization, sanitization and customer service
- Be the go-to person in store for employees with questions connected to food products and services
- Plan and execute food sampling for employees and customers
- Conduct and lead in store training, for store employees and operation teams on all new Foodservice programs, modeling an established train the trainer program
- Follow up with and conduct refresher training activities for store employees as needed
- Ensure foodservice areas are stocked and food rotated using FIFO method of food rotation
- Food items are displayed using current Planogram provided by your Business Unit
- Order or assist in ordering the food products to lower Out Of Stocks and improve Shrink
- Monitor shrink while improving sales, to maximize foodservice profit
- Identify, suggest, train, and continuously collaborate with BUQAS training personnel, ensuring that the manager and store employee Foodservice training programs are delivered
- Food safety practices and procedures
- Conduct needs analysis and provide recommended actions based on BUQAS visits
- Operate within budgeted expectations
EDUCATION
- High school diploma or equivalate
- education/instructional, or equivalent retail training experience
- Leading or supervisory experience desired
EXPERIENCE
- Minimum 2 years experience working in Fast Moving Consumer Goods retail and/or Foodservice industry
- Experience in training, leadership, team building
- Skills in collaboration, cooperation, communication and organization
- Food Manager Certification, Approved certifications include ServSafe and NRFSP
- Strong communication skills in English, both verbally and written. French skills in Quebec Provinces
- Customer service-oriented / excellent customer service skills
- Consistently delivering within deadlines
- Communicates effectively (written and oral) with customers, management, associates, and vendors
Job Type: Full-time
Pay: From $15.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Paid training
- Vision insurance
Work Location: In person
Salary : $15
