CHG - Database Analytics - Marketing Specialist

Circa Hospitality Group

JOB TITLE: Database Marketing Specialist
DEPARTMENT: Database Analytics

JOB SUMMARY:
The database analytics specialist will assist with the collection and analysis of player data. Duties will include data entry, tracking, offer set-up, and generating reports.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Responsible for setting up offers in patron management systems and ensuring accuracy.
• Responsible for tracking direct mail process
• Manages relationships with internal and external partners to ensure timely and accurate campaigns
• Assists with player research
• Ensure satisfaction to customers

QUALIFICATIONS:

• Ability to communicate effectively with Guests, Team Members and Management in both written and verbal form
• Superior organization skills
• Outstanding Guest service skills
• Must be at least 21 years of age
• Up to one (1) year of Direct Marketing operational experience preferred
• Casino experience preferred
• Knowledge of Aristocrat gaming systems preferred
• Knowledge of Opera hotel systems preferred
• Interact well with others and be a positive influence on employee morale
• Uphold the company’s non-disclosure and confidentiality policies and agreements
• Work evening, weekend and holiday work hours as required.

EDUCATION and/or EXPERIENCE:

• Bachelor’s degree in marketing, finance or related area; or equivalent combination of education and experience
• Excellent verbal, written, and interpersonal skills
• Superior organization and guest service abilities

CERTIFICATES, LICENSES, REGISTRATIONS:

• Must be able to obtain a Nevada State Gaming License.

LANGUAGE SKILLS:

• Must be able to effectively communicate in English.

MATHEMATICAL SKILLS:

• Must be able to analyze data from various angles and offer all viewpoints for review.

COMPUTER SKILLS:

• Technical proficiency and knowledge in MS Office (Word, Excel & Outlook).

DISCLAIMER:
This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).