What are the responsibilities and job description for the Community Business Manager position at CIP Communities?
The Community Business Manager oversees the management of all physical and financial aspects of the community
Your responsibilities include, but are not limited to:
Your responsibilities include, but are not limited to:
- Communicates effectively and professionally with all residents and coworkers while promoting a team environment
- Accountable for all community operations including monitoring and enforcing all policies and procedures including accounts receivable/payable
- Manage all community staff and all aspects of employment in conjunction with Human Resources and Regional Manager
- Assist in the preparation and implementation of annual operating budgets and forecasts and prepare community specific reports timely and accurately including Yardi driven reports and financial reports
- Ability to handle contractual obligations with vendors, and in assistance to the Regional Manager enter and or/resolve issues within new and current contacts while effectively negotiating the best options and prices for the community
- Investigate and resolve resident complaints concerning the community or their home, other residents or visitors and inspect community units on a regular basis to determine repairs or maintenance as needed
- Responsible for creating and managing content on multiple social media platforms to build an audience and ensure customer engagement; Create and execute weekly and monthly content calendar
- Execute a strong online reputation strategy to maintain a high rating and volume of reviews on multiple platforms
- In assistance to the Regional Manager and the marketing department, analyze, implement and review short and long-term marketing plans. Maintain detailed knowledge of the market through industry specific reporting
- Ability to execute and oversee all leasing practices including all aspects of lease renewals
- Lead all legal efforts in community operations which may include representing CIP in court proceedings
- Absorbs and complies with laws/policies regarding Federal, State and Municipal Fair Housing Laws, State Tenant Landlord Act, and the Federal and State Safety Regulations
- Competitive pay
- 401-K
- Health Insurance
- Dental/Vision insurance
- Paid time off
- Paid vacation days
- Sick Pay
- Paid time off for community volunteering
- Employee Assistance Program
- Employee Referral program
- Employee appreciation events
- Bachelor’s degree preferred
- Will be required to obtain CAM and/or CRM designations
- Proven track record of managing a successful community in the areas of coworker management, high operational standard and ultimately meeting financial expectation of the company and ownership
- Safely and legally operate an automobile and golf cart
- Ability to add, subtract, multiply, and divide in all units or measure, using whole numbers, common fractions, and decimals
- Ability to interpret and retain a variety of instructions furnished in written, oral, and electronic form.
- Current driver’s license with minimal violations is required. Current coworkers may be required to obtain additional licenses such as CPR
- We provide safe and healthy work environments
- We work hard and we have fun while creating exceptional experiences
- We celebrate a workplace with diversity and inclusion. We are an Equal Opportunity Employer
- For this position, the physical demands may include regular standing, sitting, walking, and climbing stairs, use of hands and fingers, talking, hearing, and seeing. You must be able to regularly lift and/or move up to 50 pounds
