What are the responsibilities and job description for the EMR Remote Lead position at CIOX Health?
| Requisition ID | 2024-35087 | # of Openings | 1 | Category (Portal Searching) | Medical Records | Position Type (Portal Searching) | Employee Full-Time |
Who we are...
Datavant protects, connects, and delivers the world's health data to power better decisions and advance human health. We are a data logistics company for healthcare whose products and solutions enable organizations to move and connect data securely. Datavant has a network of networks consisting of thousands of organizations, more than 70,000 hospitals and clinics, 70% of the 100 largest health systems, and an ecosystem of 500 real-world data partners.
What we offer...
By joining Datavant today, you're stepping onto a highly collaborative, remote-first team that is passionate about creating transformative change in healthcare. We hire for three traits: we want people who are smart, nice, and get things done. We invest in our people and believe in hiring for high-potential and humble individuals who can rapidly grow their responsibilities as the company scales. Datavant is a distributed, remote-first team, and we empower Datavanters to shape their working environment in a way that suits their needs.
What we need...
The EMR Remote Lead serves as a key member of the EMR Remote team. The EMR Remote Lead will be responsible for all aspects of activities related to preparation and execution of EMR Remote chart retrievals, including, communication, retrieval tracking, creating pull lists, setting up the scheduling, and ensuring compliance on all EMR retrievals. In addition, this position may also assist leadership with planning, developing, implementing departmental or regional projects, as well as, assist with processing Release of Information (ROI), specifically medical record requests. The EMR Remote Lead must safeguard and protect the patient's right to privacy by ensuring that only authorized individuals have access to the patient's medical information and that all releases of information are in compliance with the request, authorization, company policy and HIPAA regulations.
This is a remote role
- Comfortable working in a high-volume production environment.
- Processing medical record requests
- Documenting information in multiple platforms using two computer monitors.
- Proficient in Microsoft office (including Word and Excel)
- Assist leadership with all matters regarding set up of Remote EMR retrieval with the provider site
- Manage and perform all aspects of assigned chart retrieval, including acquiring provider EMR info, assisting with the EMR logins acquisition, monitoring retrieval status, and overall success
- Assist with all activities related to training of associates on new/existing Provider Site's EMR systems and provide at the elbow support for team members
- Update outreach information and status within CIOX system and other databases and trackers
- Build and maintain strong relationships amongst their assigned providers
- Assist leadership with assigning member pull lists/provider packages for the Sr/EMR Remote Processors to start pulling records
- Relay technical issues related to EMR Remote retrievals to internal IT teams, ensuring timely communication with provider office/provider IT to resolve issues
- Perform test uploads from sites to ensure that charts will pass CIOX/Clients' QA standards
- Research CNA and QA reject for provider site
- High School Diploma/GED required
- Experience in a healthcare environment or office setting is preferred
- 2-year EMR related experience strongly preferred
- Knowledge, experience and/or training in accurate data entry, office equipment and procedures required.
- Ability to present to small groups and work effectively with co-workers in a constructive and positive manner
- Listen to and objectively consider ideas and suggestions for improvement
- Address problems constructively to find acceptable solutions
- Demonstrate accuracy and attention to detail
- Adhere to company policies
- Computer skills including Windows based applications (Word, PowerPoint, Excel, Access, Outlook)
- Excellent organizational skills
- Effective verbal and written communication skills in the English language
- Adaptable to changing business environment
- Demonstrated ability to work within a diverse group of individuals
- Consistently meets and/or exceeds Company's Productivity Standards
- Perform other duties as assigned
To ensure the safety of patients and staff, many of our clients require post-offer health screenings and proof and/or completion of various vaccinations such as the flu shot, Tdap, COVID-19, etc. Any requests to be exempted from these requirements will be reviewed by Datavant Human Resources and determined on a case-by-case basis. Depending on the state in which you will be working, exemptions may be available on the basis of disability, medical contraindications to the vaccine or any of its components, pregnancy or pregnancy-related medical conditions, and/or religion.
For remote work, this position requires that you provide a high-speed internet connection, subject to applicable expense reimbursement requirements (if any), and a work environment free from distractions.
With very limited exceptions (medical conditions or sincerely held religious beliefs that prohibit you from getting the vaccine), one of the requirements for this job is that you be fully vaccinated against COVID-19.
*Except for states where legally prohibited to enforce mandates.
Pay ranges for this job title may differ based on location, responsibilities, skills, experience, and other requirements of the role.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Ciox provides equal employment opportunities to all associates and applicants for employment without regard to as race, color, national origin, genetic information, religion or religious creed, sex (including pregnancy, childbirth and related medical conditions), gender, gender identity, gender expression, sexual orientation, age, marital status, physical or mental disability, citizenship status, ancestry, military and veteran status, or any other characteristic as protected by state or federal law. Equal employment opportunity applies to all terms and conditions of employment, including hiring, placement, promotion, termination, layoff, recall, transfer, leave of absence, compensation, benefits, leaves of absence, and training.
