What are the responsibilities and job description for the Automotive Service Manager position at Ciocca Automotive?
Ciocca Automotive is seeking an experienced Automotive Service Manager to join our growing team! With 52 dealerships and 25 brands throughout Pennsylvania and New Jersey, don’t miss out on an opportunity to grow with us!
- Proven career path, promotional opportunities - Fixed Operations Director roles available!
Why choose Ciocca Automotive?
- Competitive & industry leading pay scale
- Modern, state of the art technology & software using CDK Service - iPads, Hunter alignment quick check machines
- Use of of video multi-points, texting, and digital software through My Kaarma
- Air climate control AC shops with high-speed doors
- Collaborative, supportive team environment
- Proven career path, promotional opportunities
- Service & parts discounts!
- Employee engagement events
- Philadelphia Flyer's partnership - discounted tickets for Wells Fargo events!
- Volunteer and community service opportunities
- 401(k) Retirement Plan (with employer match)
- Paid Holidays & Paid Time Off
- Employee Assistance Program
- Medical, Dental, Vision, FSA, HSA plans
- Hospital Care Coverage, ST/LT Disability, Accident, AD&D, Critical Insurance
- Company Paid Life-Insurance
Responsibilities include but are not limited to:
- Assesses present and future needs, trends, and profit opportunities of the service department
- Establishes short and long-term operating and financial objectives for the service department, within the Company’s overall plans and policies
- Ensures that approved policies and objectives are clearly understood and effectively applied within the department
- Reviews and appraises the results of the activities within the departments and takes appropriate action, as necessary
- Hires, coaches, leads, trains, and supervises automotive technicians and advisors
- Works to consistently improve CSI and performance of advisors
Qualifications include but are not limited to:
- Experience as an Automotive Service Manager in a dealership setting preferred
- Strong work ethic and willingness to get the job done
- Encourage and protect positive culture
- Extremely focused on following and guarding processes
- Ability to coach and mentor staff
- MUST be willing to adapt to Ciocca culture, processes, and procedures
With 52 dealerships and growing, there are many opportunities for advancement.
Ciocca Automotive is an Equal Opportunity Employer. Employment is contingent upon completion of a background check and a negative pre-employment drug screen.