What are the responsibilities and job description for the Employee Relations Manager - Ciocca Automotive - Allentown position at Ciocca Automotive Western Division?
Description
We have immediate an opening for an energetic, enthusiastic and highly motivated Employee Relations Manager to join our growing and dynamic team! Are you a career minded individual in search of a workplace to call home? At Ciocca Automotive, you’ll have the opportunity to have a positive impact on our customers and our community while achieving your financial and career goals!
Job Summary
This role will be responsible for managing employee relations matters across the organization, fostering a positive work environment, and ensuring compliance with labor laws, and company policies. Must have a strong understanding of HR practices, excellent communication skills, and a proven record of resolving workplace issues effectively and fairly.
Key Responsibilities
We have immediate an opening for an energetic, enthusiastic and highly motivated Employee Relations Manager to join our growing and dynamic team! Are you a career minded individual in search of a workplace to call home? At Ciocca Automotive, you’ll have the opportunity to have a positive impact on our customers and our community while achieving your financial and career goals!
Job Summary
This role will be responsible for managing employee relations matters across the organization, fostering a positive work environment, and ensuring compliance with labor laws, and company policies. Must have a strong understanding of HR practices, excellent communication skills, and a proven record of resolving workplace issues effectively and fairly.
Key Responsibilities
- Serve as the primary point of contact for employee relations matters, including investigations, conflict resolution, disciplinary actions, and grievance management.
- Partner with managers and supervisors to address employee performance issues, misconduct, and workplace concerns.
- Conduct prompt and thorough investigations into employee complaints and recommend appropriate resolutions in accordance with company policies and legal requirements.
- Provide coaching and guidance to leaders on employee relations, performance management, and HR best practices.
- Monitor and analyze employee relations trends to develop proactive solutions and recommend improvements to HR policies and procedures.
- Maintain accurate and confidential documentation related to employee relations matters.
- Ensure compliance with federal, state, and local employment laws and regulations (e.g., FMLA, ADA, FLSA, EEO).
- Facilitate training for managers and employees on workplace conduct, communication, and company policies.
- Collaborate with HR colleagues in areas such as talent management, organizational development, and employee engagement initiatives.
- Support the preparation and analysis of monthly HR metrics, conduct compensation benchmarking, and generate reports as needed to inform strategic decision-making.
- Bachelor’s degree in human resources, Business Administration, Industrial/Organizational Psychology, or a related field; master’s degree or HR certification (e.g., SHRM-CP/SCP, PHR/SPHR) preferred.
- 5 years of progressive HR experience with a focus on employee relations, preferably in the automotive or manufacturing industry.
- In-depth knowledge of employment law and HR best practices.
- Strong interpersonal, mediation, and conflict resolution skills.
- Ability to oversee sensitive and confidential matters with discretion.
- Excellent written and verbal communication skills.
- Familiarity with HRIS platforms (Paylocity) and case management systems.
