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Theatre General Manager

Cinema West Inc.
Petaluma, CA Full Time
POSTED ON 4/21/2025
AVAILABLE BEFORE 5/15/2025

Job Summary:

Cinema West Inc. is seeking a dynamic and experienced General Manager to lead the way in delivering an exceptional guest experience at Boulevard 14 Cinema.

This hands-on role offers a fun and engaging opportunity in the vibrant world of cinema, creating an enhanced, welcoming atmosphere for movie-goers, ensuring they have an unforgettable experience every time they visit.

We are looking for someone passionate about leadership and providing top-tier service in a fast-paced environment.

Fantastic Benefits:

  • Medical & dental
  • Matched 401(k)
  • Paid Vacation
  • Six Sick days
  • Performance Reviews
  • Strong Leadership Team Environment
  • Employee Discounts
  • Bonus Opportunities

Responsibilities:

Superb Leadership

  1. Lead, guide and mentor employees/staff to maximize the theatre's profitability.
  2. Provide hands-on, lead-by-example leadership to staff/employees.
  3. Analyze business trends to develop and implement plans to increase sales and meet/exceed goals.
  4. Minimize shrink, expenses and payroll.
  5. Manage risks such as employees' and guests' safety, loss prevention and emergency situations.

Operation

  1. Understand the theatre's financials and key performance metrics.
  2. Achieve or exceed key financial and metric targets.
  3. Ensure compliance with policies and procedures.
  4. Maintain a world-class showcase theatre (professionalism, respect, cleanliness & theatre-pride).
  5. Continually offer suggestions for improvement to management.

Employees & Employee Development

  1. Manage employee work schedules to maximize efficiencies and minimize payroll costs.
  2. Develop, train and mentor high-performing employees for positional upward mobility.
  3. Complete employees' annual or periodic Performance Reviews.
  4. Resolve employee conflict and issues.
  5. Create a workplace that respects employees from different backgrounds, values diversity, and is equitable and inclusive to all.

Guests Experience

  1. Strive for Cinema West to be the #1 theatre-of-choice for all guests.
  2. Partner with employees/staff in creating outstanding guests' experiences.
  3. Ensure that all guests receive an outstanding theatre experience service by providing an impressive, friendly, respectful, safe and clean theatre.

Supervisory Responsibility:

This position has significant supervisory responsibilities. The GM serves as a coach and mentor for other employees. The GM is responsible for recruiting, hiring, training, empowering, coaching, counseling, disciplining and terminating employees.

Travel:

This position includes occasional travel for Company meetings, transfer of goods between locations, and/or possible assistance at another location.

Physical Demands of the Job:

The physical demands statement detailing the physical requirements/capabilities of the position will be provided upon request. Reasonable accommodations will be considered to enable qualified individuals with disabilities to perform essential functions.

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