What are the responsibilities and job description for the Customer Service Representative - State Farm Agent Team Member position at Cindy Pieper - State Farm Agent?
Benefits:
- 401(k)
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
ROLE DESCRIPTION:
At Cindy Pieper State Farm, we've proudly served our community for over 25 years- building trusted relationships and helping individuals and families protect what matters most.
At the Pieper agency, we are committed to both our community and our team. We invest in your growth and development, providing the support, training, and opportunities you need to build a successful, long-term career.
We are looking for a driven and personable professional who enjoys connecting with people, solving problems, and growing their income through meaningful work. If you are someone who values relationships, takes pride in helping others, and wants a clear path to grow, this role is for you!
RESPONSIBILITIES:
At the Pieper agency, we are committed to both our community and our team. We invest in your growth and development, providing the support, training, and opportunities you need to build a successful, long-term career.
We are looking for a driven and personable professional who enjoys connecting with people, solving problems, and growing their income through meaningful work. If you are someone who values relationships, takes pride in helping others, and wants a clear path to grow, this role is for you!
RESPONSIBILITIES:
- Answer customer inquiries and provide policy information.
- Assist customers with policy changes and updates.
- Process insurance claims and follow up with customers.
- Maintain accurate records of customer interactions.
QUALIFICATIONS:
- Communication and interpersonal skills.
- Detail-oriented and able to multitask.
- Previous customer service experience preferred.