Venue Rental Assistant Coordinator

Cincinnati Nature Center is seeking applicants to fill a Venue Rental & Event Assistant Coordinator role at our Rowe Woods location in Milford, OH.

6 years running, Cincinnati Nature Center has been named a Top Workplace in Cincinnati where staff enjoy a work environment that is collaborative, flexible, and fun. If these cultural qualities appeal to you, we would love to hear from you!

PURPOSE OF THIS POSITION

With two historic estates nestled on more than 1,100 acres of spectacular forests, fields, streams and ponds, Cincinnati Nature Center provides a stunning natural backdrop for events - from inspiring meetings and unique events to unforgettable celebrations. This role is a member of the Venue Rental & Events team, which is responsible for selling, planning, and supervising private weddings, social and corporate events, as well as supporting events presented by Cincinnati Nature Center.

Reporting to the Event and Venue Rentals Senior Manager, the Assistant Coordinator is responsible for ensuring day-of activities are executed to Nature Center standards while providing superior customer service to guests. The Assistant Coordinator will meet vendors and ensure set ups are executed per the contract. This position is an integral part of the Venue Rentals and Events team. All activities are executed with the highest standards for safety and customer service, and in keeping with the Nature Center’s mission, values, and principals.

This position requires working on average 8-24 hours/week throughout the year and must be able to work evenings and weekends as events are scheduled. Hours worked are expected to range between 12 to 24hrs/ week during April - October; the needs of the business will determine the number of hours worked each week.

KEY RESPONSBILITIES

• Provide exceptional customer service to create memorable experiences for Nature Center clients and guests
• Event coordination – at times run rehearsals & events, decorate events to clients’ specifications, work closely with vendors during event, being the point person for all timeline and logistical decisions/management.
• With strong attention to detail and proactive nature, oversee the preparation for and execution of events at our two historic venues as well as shelters when applicable.
• Ensure event details are executed accurately and superbly to ensure client's needs are met; protect the venue and property.
• Move tables and chairs ensuring set up and take down are placed according to the floor plan for events as needed, including turnover of spaces during an event if needed.
• Greet vendors and clients. As the venue representative, assist vendors and clients with their needs; assist bartender with liquor inventory for event and maintain inventory throughout the event.
• Work to resolve issues, demonstrate a positive outlook, and enlist management assistance when needed. Quick thinker and ability to make decisions under pressure.
• Close and secure the venue at the end of the event.
• Attend team planning meetings during week, wedding rehearsals, and other event walkthroughs when relevant.
• Represent the Nature Center to clients, potential clients and partners in a positive manner. Assist with deepening client’s and guest’s experiences with the Nature Center and surrounding natural areas.

These job responsibilities represent only the essential and most significant duties of the position.

This job description does not exclude other work assignments, directives and responsibilities not mentioned herein.