Service Planning Co-Op

Metro is now accepting internship applications for Spring 2026! Our Service Planning Co-op position is an excellent learning experience that involves exposure to actual projects and requirements found in the public transportation sector. This internship will focus on ridership data collection and complying with the Federal Transit Administration's National Transit Database program reporting requirements.

Essential Functions

• Assist Metro's Planning Department in the collection and analyze of ridership data. The overall objective is to test the ridership and passenger miles traveled information being collected by Automatic Passenger Counters (APCs) installed on Metro's buses.
• Manually collect passenger boarding and alighting data by reviewing onboard video and recording the required data.
• Prepare reports that compare the manually and automatically collected data to determine if any APCs need to be recalibrated to achieve specific confidence levels.
• Work with Metro’s scheduling software to assist with the development of bus routes and schedules.
• Learning opportunity regarding data collection and analysis, sampling procedures and report writing within the transit industry, while gaining practical work experience.
• Conduct real project(s) that will provide a better appreciation of the responsibilities of a Transit Service Planner and a greater understanding of this important job as you consider your career options.
  
  

Position Qualifications

Competency Statement(s)

• Communications - Excellent verbal, writing and non-verbal skills. Clear, concise, and persuasive. Excellent grammar and punctuation.
• Customer Focus - Excellent problem-solving skills and a desire to exceed customer expectations. Employee Development - Accurately identifies and measures own skills and knows when to ask for help in completion of tasks and projects.
• Leadership - Energetic, takes initiative on projects, committed to continuous improvement.
• Professional Integrity - Accountable, honest, fiscally responsible, with the ability to maximize resources.
  
  

Education

• Pursuing a Planning, Urban Affairs, Geography degree or related field.
  
  

Experience

• Two or more years of undergraduate studies. Demonstrated success in academics
  
  

Skills & Abilities

• Computer Skills
• Excellent MS Excel Skills and understanding of database programs
  
  

Other Skills

• Self-Starter; ability to take the lead on assignments and work with limited supervision Resourceful, energetic, goal-oriented
  
  

WORK ENVIRONMENT

• Office
  
  

The company has reviewed this job description to ensure that essential functions and basic duties have been included. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate.

Equal Employment Opportunity Statement

Metro is an Equal Opportunity/ Affirmative Action employer. We provide equal employment opportunities to all qualified employees and applicants for employment without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, veteran status, disability or any other legally protected status. We prohibit discrimination in decisions concerning recruitment, hiring, compensation, benefits, training, termination, promotions, or any other condition of employment or career development.