What are the responsibilities and job description for the Specialist, Marketing & Communications position at Cincinnati Children's?
At Cincinnati Children’s, Marketing & Communications is at the forefront of shaping how we tell our story, elevate our brand, and connect with patients and families - and this Specialist role plays a critical part in making that happen. In this role, you will help power the day-to-day operations of the department by managing budgets and vendor processes, coordinating key meetings and communications, and ensuring the team runs efficiently at scale. At the same time, you will contribute directly to marketing and communications efforts by owning the planning, execution and measurement of initiatives that drive awareness and reputation.
Working closely with the Vice President, Marketing & Communications, you will gain exposure across strategy, operations, and execution—making this an ideal role for someone eager to learn, grow, and make an immediate impact in a fast-paced, highly visible environment.
This position follows a hybrid work model, requiring a regular on-site presence of 2–3 days per week, with the flexibility to work remotely on remaining days. On-site time is essential for collaboration, team engagement, and key in-person activities, while remote work supports focus time and productivity. Specific on-site expectations may vary based on team needs and business priorities.
Main Responsibilities
Marketing & Communications Strategy, Planning and Execution – Owns the strategy, planning and execution of marketing and communications support for specific clients within the health system.
Project Management - Employs project management techniques to complete marketing tasks or projects on schedule and on budget; escalates issues; regularly maintains and provides project status to supervisor and teams.
Relationship Management - Builds and maintain positive relationships with internal partners and colleagues; responds to requests quickly and effectively; appropriately activates additional resources and personnel to respond to issues; effectively communicates and works with team members and external partners to accomplish tasks or projects.
Department Coordination & Administrative Management – Coordinates and performs functions that support a high-functioning Marketing & Communications team; proactively identifies opportunities to improve effectiveness and efficiency; manages and owns administrative tasks such as organizing cross-team and cross-department meetings, communication with accounts payable and purchasing among others.
Other Responsibilities
Department Budget & Finance Support
South Campus
Schedule
Full time
Shift
Day (United States of America)
Department
Marketing & Comm Admin
Employee Status
Regular
FTE
1
Weekly Hours
40
At Cincinnati Children’s, we come to work with one goal: to make children’s health better. We believe in a holistic team approach, both in caring for patients and their families, and in advancing science and discovery. We strive to do better and find energy and inspiration in our shared purpose. If you want to be the best you can be, you can do it at Cincinnati Children’s.
Cincinnati Children's Is
Comprehensive Job Description Provided Upon Request.
Cincinnati Children’s is proud to be an Equal Opportunity Employer committed to creating an environment of dignity and respect for all our employees, patients, and families. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, genetic information, national origin, sexual orientation, gender identity, disability or protected veteran status. EEO/Veteran/Disability
Working closely with the Vice President, Marketing & Communications, you will gain exposure across strategy, operations, and execution—making this an ideal role for someone eager to learn, grow, and make an immediate impact in a fast-paced, highly visible environment.
This position follows a hybrid work model, requiring a regular on-site presence of 2–3 days per week, with the flexibility to work remotely on remaining days. On-site time is essential for collaboration, team engagement, and key in-person activities, while remote work supports focus time and productivity. Specific on-site expectations may vary based on team needs and business priorities.
Main Responsibilities
Marketing & Communications Strategy, Planning and Execution – Owns the strategy, planning and execution of marketing and communications support for specific clients within the health system.
Project Management - Employs project management techniques to complete marketing tasks or projects on schedule and on budget; escalates issues; regularly maintains and provides project status to supervisor and teams.
Relationship Management - Builds and maintain positive relationships with internal partners and colleagues; responds to requests quickly and effectively; appropriately activates additional resources and personnel to respond to issues; effectively communicates and works with team members and external partners to accomplish tasks or projects.
Department Coordination & Administrative Management – Coordinates and performs functions that support a high-functioning Marketing & Communications team; proactively identifies opportunities to improve effectiveness and efficiency; manages and owns administrative tasks such as organizing cross-team and cross-department meetings, communication with accounts payable and purchasing among others.
Other Responsibilities
Department Budget & Finance Support
- Process budget submission forms
- Handle miscellaneous payment requests
- Oversee ARPOs and cost transfers
- Set up new vendors
- Reconcile monthly credit card statements
- Manage OCTR orders
- Operations budget (including all subscriptions and tools, professional development and coordination of travel)
- Respond to inquiries via the M&C inbox and phone line
- Manage incoming and outgoing mail and packages
- Assist in the procurement, distribution and collection (of old materials) of USNWR materials
- Oversee Kronos/Timecard quality assurance
- Organize department meetings (including agenda distribution, rotating slides, logistics, IT, travel (if applicable) and catering)
- Facilitate new hire onboarding
- Administer Media Authorization Forms
- Quarterly update of all KPIs, including proactive collection, update and distribution
- Annual departmental scheduling and coordination
- Investigate, plan, create, implement and measure marketing and communications strategies in support of overall system priorities for ad-hoc and/or standalone projects or initiatives
- In partnership with the VP, Marketing & Communications, own and deliver on initiatives related to executive visibility, improving awareness and advancing reputation, and other duties as assigned aligned to marketing and communications
- Manage the M&C SharePoint folder structure for optimal accessibility
- Coordinate meetings/scheduling that involve more than 2 administrative professionals and more than 2 members of Marketing & Communications
- Remove hard bounces from subspecialist email lists in Marketing Cloud
- Coordinate the estimates for and ordering of branded promo items
- Bachelor's degree in a related field
- No directly related experience
South Campus
Schedule
Full time
Shift
Day (United States of America)
Department
Marketing & Comm Admin
Employee Status
Regular
FTE
1
Weekly Hours
40
- Expected Starting Pay Range
- Annualized pay may vary based on FTE status $53,705.60 - $67,142.40
At Cincinnati Children’s, we come to work with one goal: to make children’s health better. We believe in a holistic team approach, both in caring for patients and their families, and in advancing science and discovery. We strive to do better and find energy and inspiration in our shared purpose. If you want to be the best you can be, you can do it at Cincinnati Children’s.
Cincinnati Children's Is
- Recognized by U.S. News & World Report as a top 10 best Children's Hospitals in the nation for more than 15 years
- Consistently among the top 3 Children's Hospitals for National Institutes of Health (NIH) Funding
- Recognized as one of America’s Best Large Employers (2025), America’s Best Employers for New Grads (2025)
- One of the nation's America’s Most Innovative Companies as noted by Fortune
- Consistently certified as great place to work
- A Leading Disability Employer as noted by the National Organization on Disability
- Magnet® designated for the fourth consecutive time by the American Nurses Credentialing Center (ANCC)
Comprehensive Job Description Provided Upon Request.
Cincinnati Children’s is proud to be an Equal Opportunity Employer committed to creating an environment of dignity and respect for all our employees, patients, and families. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, genetic information, national origin, sexual orientation, gender identity, disability or protected veteran status. EEO/Veteran/Disability
Salary : $53,706 - $67,142