What are the responsibilities and job description for the Software Quality Assurance Engineer position at Cimetrics?
Role Overview
We are seeking a Software Quality Assurance Engineer to establish and lead our QA process from the ground up. This role is ideal for a hands-on QA professional who combines automation, networking knowledge, and security awareness, and who enjoys working closely with developers and product managers across the full product lifecycle.
You will be responsible for defining QA strategy, building automated and manual testing processes, executing tests, and continuously improving software quality to meet customer, regulatory, and security requirements.
This role supports both software and software-enabled hardware products.
Key Responsibilities
QA Process & Strategy
- Establish, document, and continuously improve QA processes and best practices
- Define testing strategies aligned with product, security, and deployment requirements
- Institute modern QA practices, including automation and early testing
Test Planning & Execution
- Collaborate with product managers and developers to define test plans, objectives, and approaches
- Perform early-phase testing to detect issues early and accelerate development
- Execute manual and automated testing, including:
- Functional Testing
- Integration Testing
- Regression Testing
- Performance Testing
- Security Testing
- User Acceptance Testing (UAT)
Automation
- Design, develop, and maintain automated test suites
- Write automated test scripts using tools such as:
- Selenium
- Playwright
- Pytest
- Puppeteer
Security & Compliance
- Validate and verify product security in deployment-like environments
- Follow Secure Software Development Lifecycle (SSDLC) requirements
- Support compliance with standards such as ISA/IEC 62443-4-1
- Contribute to security testing and secure release readiness
Defect Management & Reporting
- Analyze defects with development teams to identify root causes
- Track and report issues using Bugzilla
- Produce clear test summary reports reflecting product quality and readiness
Collaboration & Support
- Work closely with developers, product managers, business analysts, and field support
- Assist in reproducing customer-reported issues
- Provide feedback on user experience and product usability
- Contribute to final product documentation and release readiness
Required Qualifications
Experience
- 3 years of experience as a QA Engineer
- Willingness and ability to learn new domains (cybersecurity, BACnet, SDLC)
Technical Skills
- Test automation experience (Selenium, Playwright, Pytest, Puppeteer, or similar)
- Networking knowledge (required):
- TCP/IP, IPv6
- Packet analysis (e.g., Wireshark)
- Basic programming knowledge to understand developer workflows preferrable:
- C, C#, or similar
- Operating systems: Windows and Linux
Domain Knowledge
- Understanding of user experience and UI quality
- Familiarity with Secure Software Development Lifecycle (SSDLC)
- Knowledge of BACnet is preferred
Education
- Associate’s or Bachelor’s degree in Software Engineering or related field
- (or equivalent professional experience)
Soft Skills
- Strong analytical and problem-solving skills
- High attention to detail and accuracy
- Excellent communication skills with technical and non-technical stakeholders
- Strong organizational skills and ability to manage multiple priorities
Preferred / Bonus Qualifications
- Experience with ISA/IEC 62443-4-1-2018
- Experience working in organizations with established SSDLC frameworks (e.g., Microsoft SDLC)
- Experience testing software-enabled hardware systems
- Familarity with BACnet
- Security-focused QA
- Ability to generate test plans
- Experience establishing or significantly improving QA processes or take initiative to learn how to establish a process
Work Schedule & Location
- Monday–Friday
- Flexible hours
- 8-hour shift
- Hybrid / in-person with the ability to commute to Greenville, NH several times per week
Benefits
- 401(k)
- Health insurance
- Dental insurance
- Paid time off
- Flexible schedule
In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.