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Business Lean Portfolio Manager - Cigna Healthcare - Hybrid

Cigna Healthcare
Phoenix, AZ Full Time
POSTED ON 9/27/2025
AVAILABLE BEFORE 10/25/2025
This is a hybrid position (3 days per week in-office 2 days work at home). The incumbent candidate can be based out of any US Cigna Group office. This position is a Hybrid role where the Cigna policy requires office alignment but is not restricted to locations that are identified in this posting.

About Us

Alternative Networks is a dynamic and innovative business organization at Cigna Healthcare committed to delivering high-quality products and services to our U3000 Employer and IFP customers. We are looking for a Lean Portfolio Manager to join our team and help us drive efficiency, positive change, and value across our portfolio of projects.

Job Description

This position requires a self-starting, results-driven candidate with deep experience in a hybrid agile delivery environment. In this role, you’ll create an effective lean portfolio management process for a large program within the US Employer Health Plan product space.

As a Lean Portfolio Manager, you will be responsible for overseeing the management and optimization of our large and complex project portfolio. You will work closely with cross-functional business and technology teams to ensure that projects are aligned with strategic goals and business objectives. You’ll also be responsible for portfolio business case facilitation, continuous improvement, risk management, and ensuring that the portfolio-funded programs deliver maximum value to the organization.

Key Responsibilities

  • Portfolio Management: Oversee the entire project portfolio as a subset of the broader Employer portfolio, ensuring alignment with business objectives and effective resource allocation.
  • Continuous Improvement: Implement lean principles to drive continuous improvement in project delivery and portfolio management processes.
  • Stakeholder Collaboration: Work closely with stakeholders to understand their needs and ensure that projects meet their expectations.
  • Risk Management: Identify and mitigate risks across the broader enterprise portfolio to drive successful project outcomes.
  • Performance Monitoring: Track and report on the performance of the portfolio, using metrics and KPIs to drive decision-making.
  • Change Management: Lead change initiatives to improve portfolio management practices and drive organizational agility.
  • Program Delivery: Create and decompose Portfolio Epics based on business requirements and value.

Key Performance Indicators (KPIs)

This is a new role that will establish and monitor key performance indicators for our business and technology delivery teams.

  • Resource Utilization: Efficiency in the allocation and use of resources across the portfolio through project roster creation and validation against Jira, business, and technology financial data sources.
  • Stakeholder Satisfaction: Feedback and satisfaction scores from stakeholders and project teams.
  • Continuous Improvement Initiatives: Number of lean initiatives implemented and their impact on project efficiency.
  • Portfolio Value Realization: Measurement of the value delivered by the portfolio in alignment with strategic goals.

Qualifications

  • Education: Bachelor's degree in Business, Project Management, or a related field. A Master's degree is a plus.
  • Experience: 7 years relevant experience in, financial and resource management
  • Certifications: PMP, Lean Six Sigma, POPM or other SAFe Agile certifications are highly desirable.

Required Skills

  • Strong analysis and communication skills that tailor to varying levels of leadership and subject matter expertise.
  • Ability to effectively leverage on-screen collaboration tools and note taking for virtual meeting facilitation.
  • Creating and maintaining effective portfolio documentation repositories, reporting and workflow management leveraging Confluence, Jira, and SharePoint.
  • Ability to create and manage SharePoint forms, lists, and workflows for automation of project data reporting in Excel and/or Tableau.
  • Deep applied knowledge of PMBOK and Agile delivery frameworks.
  • Ability to differentiate between business requirements and solution design, as well as how business value is decomposed and tracked in a hybrid Agile environment.

If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.

For this position, we anticipate offering an annual salary of 109,600 - 182,600 USD / yearly, depending on relevant factors, including experience and geographic location.

This role is also anticipated to be eligible to participate in an annual bonus plan.

We want you to be healthy, balanced, and feel secure. That’s why you’ll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you’ll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k) with company match, company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year and paid holidays. For more details on our employee benefits programs, visit Life at Cigna Group.

About Cigna Healthcare

Cigna Healthcare, a division of The Cigna Group, is an advocate for better health through every stage of life. We guide our customers through the health care system, empowering them with the information and insight they need to make the best choices for improving their health and vitality. Join us in driving growth and improving lives.

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

If you require reasonable accommodation in completing the online application process, please email: SeeYourself@cigna.com for support. Do not email SeeYourself@cigna.com for an update on your application or to provide your resume as you will not receive a response.

The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.

Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.

Salary : $109,600 - $182,600

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