What are the responsibilities and job description for the Help Desk Support Technician position at Ciera Bank?
General Summary
(of Help Desk Support Technician)
We are seeking to fill the position of Help Desk Support Technician at our Fort Worth location; however the location is flexible for the right candidate. The
Help Desk Support
Technician
is
responsible for
providing
technical
assistance
and support to
end users
for hardware, software, and network-related issues
within the 8 locations of Ciera Bank
minimal disruption to business operations
We do offer a competitive
salary
(based on experience) with a multitude of benefits and a
generous
PTO schedule.
Well
provide training and support to help you succeed in your role and provide you with opportunities to advance your career. At Ciera Bank, we consider our employees to be one of our most valuable resources.
Competitive Benefits
(of Help Desk Support Technician)
User Support and Incident Management
(of Help Desk Support Technician)
We are seeking to fill the position of Help Desk Support Technician at our Fort Worth location; however the location is flexible for the right candidate. The
Help Desk Support
Technician
is
responsible for
providing
technical
assistance
and support to
end users
for hardware, software, and network-related issues
within the 8 locations of Ciera Bank
- This role serves as the first point of contact for troubleshooting and resolving IT problems
minimal disruption to business operations
We do offer a competitive
salary
(based on experience) with a multitude of benefits and a
generous
PTO schedule.
Well
provide training and support to help you succeed in your role and provide you with opportunities to advance your career. At Ciera Bank, we consider our employees to be one of our most valuable resources.
Competitive Benefits
- Medical/Dental/Vision Insurance
- Flexible Spending Account
- 401(k) or ROTH with Company Match
- Employer Paid Life/Disability/Dependent Life Insurance
- PTO Benefits w/Paid Holidays
- Incentive Award/Bonus Program
- Monthly Gym Allowance
- Tuition Reimbursement Program
- Continuing Education/Training and Development Opportunities
- Free Checking/Savings Accounts
- Annual Company Apparel Allowance
(of Help Desk Support Technician)
User Support and Incident Management