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Business Office Assistant

Ciena Health Care Management, Inc.
Troy, MI Full Time
POSTED ON 12/10/2025 CLOSED ON 2/9/2026

What are the responsibilities and job description for the Business Office Assistant position at Ciena Health Care Management, Inc.?

Are you a business office manager with experience in skilled nursing accounts receivable?When you join us as the Business Office Assistant at Regency at Troy, you’ll help manage the day to day office functions, provide assistance to guests and families with billing and insurance questions.At Ciena Healthcare, we take care of you too, with an attractive benefit package including:Competitive payLife Insurance401K with matching fundsHealth insuranceAFLACEmployee discountsTuition ReimbursementSome responsibilities you will have:Assist the facility with the accounts receivable system.Record daily collections of cash receipts and deposit to appropriate accounts.Establish and maintain communication with patients, family members responsible for payment for patient care services.As needed, generate timely billing of all payer classes for claims generated by the facility.Review the Medicare, Managed Care, Medicare Advantage and Medicaid UB, CHAMPS, WebDenisRecord deposits and withdrawals in Resident Trust.Close Resident Trust accounts timely and complete bank reconciliation monthly.Process Medicaid applicationsEducation and/or Experience:Minimum high school diploma or equivalent, some college or technical training preferred.Minimum 3 years experience in A/R capacity in the long term care setting is preferred.Knowledge of PCC helpfulAbout Ciena HealthcareCiena Healthcare is Michigan’s largest provider of skilled nursing and rehabilitation care services.We serve our residents with compassion, concern, and excellence, believing that every one of them is a unique person who deserves our best each day that we care for them. If you have a passion for improving the lives of those around you and working with others who feel the same way, Ciena is the place for you!

Salary : $16 - $21

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