Floor Leader

Job Location: Westfield Valley Fair

Beloved by young trendsetters and celebrities worldwide, Cider stands as one of the fastest-growing fashion brands today, with a following exceeding 5 million. Founded in 2020 and rooted in Los Angeles, we proudly serve customers in over 130 countries, offering a diverse range of styles from sizes XXS to 4XL. With our innovative smart fashion technology, Cider is leading the way towards a zero-inventory future, minimizing production waste without compromising quality. Our unique "Pick A Mood" collections transform everyday moods into captivating style statements, engaging the next generation and cementing our position as a Gen Z favorite

About the Role

As a Floor Leader at Cider, you are a key driver of the in-store experience. You lead by example on the sales floor, support daily operations, and help build a team culture that puts the customer first. From managing inventory flow to mentoring associates, you play a central role in making your store a place people want to come back to.

Responsibilities

• Partner with Store Management to drive sales performance, identify opportunities, and keep the team aligned on key targets and goals.
• Create a welcoming, energetic environment that builds genuine connections with customers and fosters long-term brand loyalty.
• Maintain a consistently customer-ready sales floor — well-stocked, visually compelling, and reflective of Cider's latest trends and merchandising standards.
• Oversee daily floor operations including scheduling utilization, shipment processing, product moves, markdowns, and ecom order fulfillment.
• Handle register transactions accurately and efficiently, upholding all policies, procedures, and loss prevention standards.
• Fulfill MOD (Manager on Duty) responsibilities including opening/closing procedures, driving productivity during downtime, and maintaining a service-focused floor environment.
• Engage customers with product knowledge — fabrics, features, fit, and function — to elevate the shopping experience.
• Support visual merchandising execution in partnership with the Store Manager.
• Contribute to inventory control through accurate receiving, transfers, stock counts, and an organized back-of-house.
• Champion an inclusive store culture that reflects Cider's values and keeps associates motivated and engaged.
• Identify and communicate any safety, security, or operational concerns to the Store Manager promptly.
• Take on additional responsibilities as needed to support business and operational goals.

Benefits

• Bonus commission program
• 40% employee discount from day one
• Health, Vision, and Dental insurance (eligible full-time positions)
• Paid vacation time off (eligible full-time positions)
• $300 gift card upon onboarding
• $100 gift card every 3 months
• 50% monthly parking reimbursement
• Access to training and development programs
• Be part of an exceptionally talented, fast-growing global team