Enterprise Account Executive

About the Role

ChurnZero is the leading Customer Success platform powering retention and growth for the world’s top SaaS companies. We’re entering a new chapter of scale — fueled by AI innovation, a modernized sales strategy, and a market-segmented GTM motion.

As an Enterprise Account Executive, you’ll join a high-performing team built for velocity and excellence. You’ll target large-scale SaaS organizations (typically 500 employees) and run strategic, multi-threaded sales cycles with executives across Customer Success, RevOps, and Revenue. If you’re a consultative seller ready to close meaningful deals in a market that’s redefining customer success, this is your opportunity to make a major impact.

Job Title: Enterprise Account Executive

Classification: Exempt

Reports to: Team Lead, Enterprise Sales

Location: Hybrid – Washington, D.C., US-based preferred

Target Salary Range: $100k to $120 annual base salary

Target OTE Range: $200k to $230k annual OTE targe

What You’ll Do

• Own the full sales cycle from initial engagement through close for enterprise accounts (average ACV $125K )
• Generate and manage pipeline through a mix of inbound qualification and self-sourced outbound prospecting
• Orchestrate internal resources across Solutions Consulting, Product, and Leadership — maintaining ownership of deal strategy and progression while leveraging cross-functional expertise.
• Lead executive-level discovery and champion-building conversations with CS, RevOps, and Revenue leaders
• Drive deal momentum using structured methodologies (MEDDPICC, Challenger, or Sandler) and maintain CRM precision
• Deliver accurate forecasts and execute with operational discipline
• Consistently achieve or exceed monthly and quarterly quotas

What You’ll Bring

• 3–5 years of SaaS sales experience, including success with enterprise-level customers (500 employees
• Proven ability to generate outbound pipeline and lead complex, multi-stakeholder deals
• Strong command of discovery, value mapping, and executive storytelling
• Operational fluency in forecasting, deal pacing, and CRM hygiene
• Familiarity with (or a desire to master) structured sales frameworks like MEDDPICC, Challenger, or Sandler
• Strategic thinker with strong business acumen and a consultative approach to customer engagement
• AI fluency is a plus — we’re innovating in this space and need sellers who think forward

Why Join Us

• Culture of Excellence — We’re a team of elite sellers who take pride in our craft. We compete to win, celebrate each other’s success, and share what works so everyone levels up. This is a place for people who love selling — and love being part of a team that wins together
• Career Growth — We promote from within and invest deeply in development. Many of our leaders started as AEs — proof that if you perform here, your next step is already being built for you.
• Momentum — We’re a category leader in one of SaaS’s fastest-growing markets, backed by record growth, a modern GTM motion, and an AI-powered roadmap that’s creating new conversations every day.
• Impact — You’ll sell a product that changes how SaaS companies retain and grow their customers — a mission that’s never been more relevant.

About ChurnZero

ChurnZero is the AI-powered platform and partner for customer growth, engineered for customer teams to deliver more recurring revenue and customer value at scale. ChurnZero's customer growth software connects proprietary Customer Success AI™, analysis, and automation to the customer experience, enabling personalized in-app communication, advanced health scoring, actionable reporting, accurate revenue forecasting, and scalability across every stage of team maturity. ChurnZero's team prides itself on being a top-rated partner, consultant, and coach to customer teams worldwide. Founded in 2015, ChurnZero is a remote-first company with headquarters in Washington,D.C.