Development Manager - Durham, NC

The Development Manager is responsible for developing and facilitating bold and innovative approaches to fundraising and resource generation, including soliciting new individual and corporate donors and supporting grant applications. In collaboration with the Office Director, this position develops and facilitates the fundraising efforts of the CWS Durham office, including annual fundraising events and campaigns, outreach to individual, faith, and corporate donors, and donor recognition.

Individual/Faith-Based/Corporate Giving:

• Work with the CWS Durham office Director to develop and implement a fundraising plan that outlines objectives, identifies a mix of fundraising tools, and includes a timetable, budget, and strategies for implementation. Manage a donor portfolio: identify, cultivate, solicit, and steward individual and faith-based donors; grow average gift and retention. Coordinate telephonic, in-person, mail, and electronic solicitations, as well as donor acknowledgments.
• Research and plan for solicitation of gifts from Major Donors.
• Create and nurture partnerships with local and national businesses by building relationships and procuring sponsorships for events and programs.
• Under guidance from the Office Director, provides content and language to create regular digital and print communication with individual, faith, and corporate donors through newsletters and other outreach.
• Analyze and report solicitation methods and results.
• Track monthly giving performance vs. goals; recommend mid-course adjustments.

• Maintain accurate donor/contact data and activity documentation in the CRM; produce regular dashboards on pipeline health, revenue to goal, retention, and ROI by tactic.
• Use data to segment audiences and test/improve messaging, channels, and stewardship journeys.

Campaigns & Special Events:

• Plan and coordinate execution of key annual campaigns and events (e.g., end-of-year giving campaign, World Refugee Day, and others), including overseeing timelines, logistics, and securing event sponsorships.
• Partner with Community Engagement for creative assets, marketing, and volunteer support.
• Coordinate annual fund drive.
• Ensure post-event reporting and donor acknowledgments are completed on schedule.

Cross-Functional Collaboration:

• Support Development & Community Engagement colleagues in outreach activities, including speaking engagements.
• Grants interface: supply impact narratives, program data, letters of support, and donor intelligence to the Grants Manager; coordinate calendars so appeals/campaigns complement grant timelines without duplicating efforts.
• Coordinate with site leadership across the state to align local opportunities, events, and community relationships.

• Represent CWS in community meetings, congregations, and civic forums to cultivate partnerships and elevate the mission.
• Stay informed about refugee and immigrant issues and policy; model values-aligned advocacy for refugee and immigrant friendly policies and practices.
• Undertake other duties as assigned.

Education: Bachelor’s Degree in related field or foreign equivalent.

Experience:

• Minimum of 5 years' experience, with at least 3 years in nonprofit fundraising, donor relations, or development operations.
• Minimum of 2 years supervisory experience or team-lead experience preferred, ideally managing development or administrative staff.

Proven experience in multiple fundraising methods with individuals and community-based events. Skills in constituent engagement and program management are required. Strong motivational interpersonal and public verbal communication skills and demonstrated ability to write clearly and persuasively.

• Demonstrated ability to work with staff and donors to increase unrestricted funds raised for the organization.
• Demonstrated ability to work independently with a high level of comfort and skill interacting with partner organizations, volunteers, donors, and friends representing all constituent groups.
• Proficiency with donor CRMs and basic analytics/reporting on KPIs (e.g., revenue to goal, retention, average gift, event ROI). Ideal candidate will have a passion for, commitment to, and understanding of the mission of Church World Service and thrive in a team environment.
• Flexibility in daily work schedule to accommodate weekend and evening hours.
• A valid driver's license and a clean, insurable driving record.